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Dietary Office Coordinator - Nutrition - FT

MercyOne

1 Positions

ID: TRHEUS00631164MERCYO

Posted On 11/19/2025

Job Overview

Employment Type:

Full time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque (https://www.mercyone.org/dubuque/find-a-location/)

Join the MercyOne Family! We are looking to hire a Dietary Office Coordinator!

As a Dietary Office Coordinator at MercyOne, you will be under the general direction of the Clinical Nutrition Coordinator, responsible for providing leadership and daily direction for the Diet Office services to meet Departmental, State and Joint Commission expectations of serving nutritious, high quality and safe food items to patients of MercyOne Dubuque Medical Center. Responsibilities include oversight of daily diet office functions, including general staffing supervision/direction, nutritional screening, menu/nourishment processing, workflow, training, scheduling, ordering/inventory management of tube feeding and nutrition supplemental needs and the use of the dietary software system (CBORD). Actively evaluates the accuracy of processing patient menus to ensure compliance with diet orders. Liaison between the local Diet Office and System Office Trinity Hospitality Services Content Team to assist with the implementation and resolution management of the computerized software system (CBORD) to ensure accurate patient meal tickets and patient safety. Assist in the development of diet office operating policies and procedures, service and operational standards.

+ Utilize the Patient Electronic Medical Record to identify level of nutrition care screening needed following guidelines established by the Nutrition Screening Policy.

+ Use the dietary software programs to assure patient safety and meals are served in compliance with current diet order. Identify and resolve software and/or daily operation deficiencies that have a direct impact on patient safety/care and/or diet office efficiency.

+ Interprets information and reports generated from dietary software program for verification of accuracy of patient diet, allergies and nourishment order.

+ Input, produce and deliver nourishments, late trays and tube feeding orders. Calculates amount of tube feeding product needed to meet physician’s order. Accurately calculate patient calorie and carbohydrate intake.

+ Responsible for the oversite of collecting “Same Day Menu” selections from patients in compliance with diet order utilizing the dietary software program.

+ Responsible for generating accurate patient meal tickets, patient listings and requested patient reports using the dietary software program.

+ Responsible for maintaining outpatient schedules and appointments for Clinical Dietitian staff.

+ Manages and participates in the cleaning and maintenance of the nourishment kitchen and the tube feeding storeroom.

+ Assigns duties and directs activities for diet office and 4-7 Dietary Assistant staff. Participates and assist in personnel activities including hiring, orientation, training, scheduling, payroll, team talks and disciplinary actions.

Schedule:

+ Varied schedule.

General Requirements:

+ Understanding basic knowledge of diets, food allergies and food service software platforms (CBORD).

+ A minimum of one-year computer operating system experience.

+ Serve Safe Certified preferred but not required.

+ Basic knowledge of diets and allergies.

+ Must have well-developed written and oral communication and ability to communicate and motivate staff.

+ Must have excellent customer service skills.

+ Must possess time management, leadership skills, and flexibility with the ability to make sound, well thought out decisions.

+ Ability to communicate clear expectations, concise and effectively with staff, patients, and the public.

+ Ability to collect, organize and structure accurate data and prepares reports.

+ Ability to organize and prioritize multiple tasks.

+ Must be able to perform basic mathematical calculations.

+ Must have comprehensive knowledge of HACCP, principles of food safety, and sanitation.

+ Must be able to implement changes in procedure when necessary and be a positive role model.

+ Must be computer literate and a working knowledge of computerized food system software.

+ Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, Teams and Outlook.

Education:

+ High school graduate or equivalent required.

+ Nutrition or Food Service-related Certificate or College/University Degree preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Contact

1682448263570

Smith Jennifer

Talent Acquisition Partner, Human Resources

563-589-9673

Phone

Phone

Phone

563-589-9673

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Health Care

Sciences

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1154

Job REQ #

TRHEUS00631164MERCYONEENUS

\# Positions

1

Start Date

20251119

End Date

20251220

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MercyOne

About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne — Dubuque has 263 beds while MercyOne — Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne' 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.