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What We Offer

• Why This Role Matters

As the ROI Supervisor, you’ll lead a team of Specialists and Technicians dedicated to ensuring the integrity, accessibility, and compliance of patient health records. You’ll play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the Release of Information function.

What You’ll Do

+ Location: onsite requirement between Charlotte & Winston-Salem, NC.Schedule: Monday - Friday, flexible work hours, overtime as needed.

+ Lead and support the release of information team by overseeing ongoing quality, productivity and efficiency.

+ Assist with planning, and direction of the HIM release of information workflows.

+ Work in conjunction with the other departments, agencies and Novant Health Privacy office.

+ Onboard, train, and coach new team members while fostering engagement and accountability.

+ Enforce policies, address performance issues, and promote a positive, inclusive, and productive work culture.

What You’ll Need

Required:

+ RHIA or RHIT licensure required.

+ Associate Degree.

+ 1 year of supervisory experience with RHIA credentials, or 2+ years with RHIT credentials.

+ 1 year of experience in a healthcare related field such as acute hospital, Q10, Fiscal Intermediary, or CMS.

+ Experience working in medical records with notable accomplishments and/or record of successful progression in responsibilities.

+ Ability to successfully complete generic and department-specific skills validation and competency testing.

Preferred:

+ Bachelors Degree.

+ Healthcare Privacy and Security (CHPS) licensure.

+ A track record of positive team member engagement and advanced experience with Microsoft Suite technology.

What’s In It for You

+ The opportunity to lead a high performing ROI team and make a direct impact on patient care.

+ Independence in managing operations while receiving support from a dynamic healthcare organization.

+ Comprehensive benefits package including health, dental, vision, and life insurance.

+ Retirement fund with matching contributions.

+ Tuition assistance for qualifying team members.

+ Employee assistance programs and discounts.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

87731