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Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. Our onsite mill services and resource recovery services offer sustainable solutions that maximize environmental benefit and return valuable raw material into production. We also have developed a range of by-products for specialized applications across industry, construction and agriculture, which utilize Harsco’s expertise in mineral materials.

Job Overview

The Operational Field Engineer T1 is a site-based technical support role within the Harsco Environmental division. This position is ideal for candidates with strong foundational IT skills who are looking to grow their experience in a hands-on environment. The role focuses on supporting core IT infrastructure across sites in the US and Canada, with exposure to Operational Technology (OT).

Primary Responsibilities and Activities

+ Respond to incidents and service requests, resolving standard issues and escalating when needed.

+ Support installation, configuration, and maintenance of IT hardware/software including desktops, servers, network equipment, and telephony.

+ Assist with onboarding tasks such as provisioning IT hardware, software, and access for new employees.

+ Maintain asset records for IT hardware/software in line with lifecycle and security standards.

+ Follow Change and compliance business processes

+ Contribute to project planning and execution under guidance.

+ Monitor system performance and assist with routine troubleshooting.

+ Maintain documentation including support logs and configuration records.

+ Operate within standardized IT environments following enterprise procedures.

+ Provide limited support for OT systems if required, but prior OT experience is not essential.

Education

+ Associate degree or equivalent experience in Information Systems, Computer Science, or related field.

Experience

+ 2 years of experience in IT support or technical service roles.

+ Exposure to field environments or remote site support

Knowledge and Skills

+ Strong knowledge of Windows OS, Microsoft Office, Server environments, and networking basics (IP, DNS, DHCP).

+ Troubleshooting and problem-solving skills.

+ Clear communication and ability to follow structured processes.

+ Familiarity with IT service management tools is a plus.

Key Competencies

+ Technical Aptitude: Demonstrates solid understanding of core IT systems.

+ Team Collaboration: Works effectively with peers and site teams.

+ Responsiveness: Acts quickly to resolve issues and support users.

+ Documentation: Maintains accurate records and follows procedures.

Working Conditions

+ Site-based role with moderate travel across the US and Canada (approx. 40–50%).

+ Works closely with a remote team

+ Opportunities to develop technical skills.

We offer competitive benefits, including health insurance, life insurance and disability plans, as well as a 401k with company matching.

Harsco is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Harsco Corporation offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

If you have a difficulty applying for any job posted on Harsco's website because a disability prevents you from using the online system, Harsco offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Harsco will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.