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Administrative Coordinator

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Administrative Coordinator

Salary

$63,242.00 - $98,103.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Remote Employment

Flexible/Hybrid

Job Number

25-05715

Department

Environmental & Street Services

Opening Date

11/21/2025

Closing Date

11/28/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $63,242.00 - $76, 876.80

Hours: 7:00am - 4:00pm

Top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's Environmental & Street Services Department (http://durhamnc.gov/506/Public-Works) a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham!

Position devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform complex and advanced administrative support for the City’s top executives; perform paraprofessional management analysis work; or supervise an administrative support unit of non-exempt employees. Decision-making involves the coordination of transactions and processes at the highest level of standard operating tasks, including providing direction to lower-level staff in the execution of operational tasks and review and verification of work.

An incumbent is responsible for budget coordination; basic analysis; logistical support for politically sensitive and high-visibility programs; basic research, compiling data and formulating preliminary recommendations; creating reports; coordinating workflow; and developing, proposing and implementing operational policies and procedures. Work involves outreach and collaboration with all levels of the organization as well as outside agencies, citizens and elected officials.

Duties/Responsibilities

+ Coordinates department fiscal activities that may include budget development and budget administration; compiles data and performs basic analyses; and coordinates contract processing/administration and/or procurement activities.

+ Conducts basic research, maintains statistics, performs basic analysis and/or statistical calculations and formulates preliminary recommendations.

+ As assigned, serves as a lead worker, assigning work and monitoring work completion or serves as a supervisor including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.

+ Provides logistical support for politically sensitive and high-visibility programs and events, including programs and events involving the city council; serves as escalation point for resolving customer services issues/inquiries; ensures follow up communication and quality assurance.

+ Gathers and compiles data; extracts information from data systems; drafts reports from others notes or own research; prepares documents, reports, presentations, confidential correspondence and policy/procedure manuals.

+ Serves as lead user for specialized databases and software systems; participates in database and/or software testing; coordinates workflow and implements improvements to processes.

+ Provides general administrative support to the city’s top executives including receiving and processing calls, visitors and correspondence; calendaring; records management; customer service; mail processing; quality assurance and follow-up.

+ Performs other duties of a similar nature and level as assigned.

KNOWLEDGE OF:

+ Practices and methods of coaching, leading and/or supervising the work of others (based on assignment).

+ Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment) and monitoring schedules and activity deadlines.

+ Basic principles and methods of qualitative and quantitative research.

+ Basic principles and applications of critical thinking and analysis.

+ Standard practices, methods and materials of assigned work.

+ Basic social media communications.

+ Basic principles and practices of budgeting, procurement, finance, business/data systems and human resources. Organizational structure and operating functions for both liaising and serving as an escalation point for complaint resolution.

+ Meeting support including preparing agendas and taking minutes.

+ Business math concepts.

+ Filing and record-keeping principles.

+ Techniques and methods for organizing and prioritizing work.

+ Occupational hazards and applicable safety principles and practices.

+ Uses and properties of supplies and equipment.

+ Applicable operating procedures, codes, regulations (based on assignment).

+ Customer service principles.

+ Specialized equipment relevant to area of assignment.

+ Modern office technology.

SKILL IN:

+ Training, coaching and supervising staff (based on assignment).

+ Providing direction to others in order to meet standards.

+ Organizing and coordinating work flow, office and/or event logistics.

+ Coordinating staff and/or facility calendars and scheduling events and meetings.

+ Handling politically sensitive and/or high-profile customer service issues/inquiries with tact and diplomacy.

+ Performing basic research and analysis.

+ Providing attention to detail in assignments.

+ Proofreading and error correction.

+ Exercising confidentiality.

+ Accessing business systems or databases to enter, monitor and retrieve data.

+ Business math computations.

+ Preparing reports, presentations, and documents from established information or by following a standard format.

+ Maintaining and updating data and documentation.

+ Operating assigned tools and equipment.

+ Organizing and maintaining records and files.

+ Maintaining confidential information.

+ Interpreting and applying applicable operating procedures and standards (based on assignment).

+ Providing customer service.

+ Utilizing a computer and relevant software applications.

+ Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

Minimum Qualifications & Experience

+ Associate’s degree in business or related field.

+ Three (3) years of advanced administrative support experience.

+ Some assignments may require a North Carolina Public Notary registration.

Additional Preferred Skills

+ Experience supervising administrative or office staff.

+ E xperience processing payroll.

+ Experience in the recruitment and hiring process.

+ Experience assisting with or managing a budget and processing financial transactions.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

How many years of advanced administrative support experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years of related experience

+ 3 years but less than 5 years of related experience

+ 5 or more years of related experience

05

How many years of experience do you have supervising administrative or office staff?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years

+ 2 years but less than 5 years

+ 5 or more years

06

How many years of experience do you have processing payroll?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years

+ 3 years but less than 5 years

+ 5 or more years

07

How many years of experience do you have in the recruitment and hiring process?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years

+ 2 years but less than 4 years

+ 4 or more years

08

How many years of experience do you have assisting with or managing a budget and processing financial transactions?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years of related experience

+ 3 years but less than 5 years of related experience

+ 5 or more years of related experience

Required Question