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Financial Aid Specialist - Systems and Pell

POSITION DETAILS

Reporting to the Associate Director of Compliance and Operations, the Financial Aid Specialist for Systems and Pell is responsible for the administration and reconciliation of the College’s Federal Pell and FSEOG grant programs. The Financial Aid Specialist will participate in the development and implementation of a service excellence mission for the Student Financials area and will also work closely with CUNY Central Office on the configuration of the CUNYfirst system for financial aid processing.

In addition to the CUNY Title Overview typical duties include but are not limited to:

+ Ensure proper reconciliation of the Pell and FSEOG programs and manage year end closing activities. Manage the College’s R2T4 process to ensure compliance with all federal and state regulations.

+ Reconcile all financial aid disbursements to ensure that payments are recorded on student accounts.

+ Review originations, and disbursement rejections and errors to ensure proper reconciliation with the Common Origination Disbursement system (COD).

+ Monitor CUNYfirst to address Pell packaging errors that affect awarding.

+ Troubleshoot errors and communicate with various stakeholders to resolve.

+ Administer CUNY Central scholarship programs and new programs as appropriate.

+ Document and review all area processes and provide recommendations for improvement.

+ Work closely with the financial aid advisement unit, the Student Financials Call Center, the Enrollment Services Center, and other student service offices to assist students.

+ Develop reports and data to inform decision making.

+ Other duties as assigned.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

Preferred Qualifications

+ Master’s Degree preferred.

+ Knowledge of Microsoft Office Suite (Excel, Word PowerPoint).

+ Effective written and verbal communication skills.

+ Knowledge of Title IV Verification and Special/Unusual Circumstance Appeal processes.

+ Knowledge of packaging processes preferred.

+ Familiarity with systems like CUNYfirst (Peoplesoft), Student Forms, Dynamic Forms, or Navigate 360 preferred.

+ Familiarity with NSLDS, COD and FAFSA Partner Portal systems preferred

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

- Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

- Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

- Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

- May review and reconcile student payroll processing

- Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

- Assists in the development and evaluation of Admissions processes

- Prepares documentation, instructions, and materials in various media to support financial aid activities

- Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$68,364 - $76,937; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, please visit https://cuny.jobs/campus/brooklyn-college/jobs/ .

Applicants should provide a cover letter and resume in .docx or pdf format.

CLOSING DATE

December 21, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31444

Location

Brooklyn College