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Assistant to the TAP Certifying Officer

POSITION DETAILS

The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The Assistant to the TAP Certifying Officer at Borough of Manhattan Community College (BMCC) supports review, processing, and maintenance of state financial aid certifications and student eligibility records. This role demands strong organizational skills, attention to detail, and confidentiality. As part of CUNY and BMCC’s commitment, the assistant ensures timely and accurate management of TAP certifications.

Reporting to the Director of Financial Aid, the Assistant to the TAP Certifying Officer will be responsible for the following duties:

+ Review students New York State aid eligibility and verify them in CUNYfirst.

+ Assist with all New York State aid certification – TAP, PTAP and Excelsior and other NY State aid programs.

+ Maintain and reconcile TAP, PTAP and Excelsior reports, rosters, and certification records.

+ Student enrollment, satisfactory academic progress, and documentation compliance.

+ Communicate with BMCC students regarding HESC requirements and award status.

+ Support compliance efforts, internal audits, and state reporting.

+ Perform professional judgment reviews of student files, making adjustments as needed.

+ Package and process institutional, state, federal and private financial aid ensuring that eligibility, compliance and origination and disbursement of funds are completed according to timelines.

+ Collaborate with Financial Aid, Registrar, and Bursar offices to reconcile student data.

+ Provide administrative support, including document management, filing, and correspondence.

+ Performs related duties as assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

+ Bachelor's Degree and four years' related experience required.

PREFERRED QUALIFICATIONS

+ Knowledge of student New York State financial aid programs, processes and systems and work experience in the financial aid office.

+ Knowledge of student financial aid (Federal statutes and regulations), processes and systems and work experience in the financial aid office.

+ Comprehensive understanding of CUNYfirst or PeopleSoft and New York State HESC database structure.

+ Strong analytical, research, and technical skills to evaluate and use data in planning and decision-making.

+ Familiar with web-based navigation and writing reports (PS Query) for relational databases and work with large databases.

+ Working knowledge of ERP systems or specifically PeopleSoft database, Microsoft Excel, Access and PowerPoint is required.

+ Excellent written & oral communication skills.

CUNY TITLE OVERVIEW

Administers and supervises financial aid programs and operations.

- Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

- Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

- Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility

- May review and reconcile student payroll processing

- Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

- Assists in the development and evaluation of Admissions processes

- Prepares documentation, instructions, and materials in various media to support financial aid activities

- Performs related duties as assigned.

Job Title Name: Financial Aid Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary range is $68,364 - $74,490; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31434&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service–>Careers

CLOSING DATE

December 12, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31434

Location

Borough of Manhattan CC