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Summary

GAMA-1 Technologies is seeking an IT Operations Technician II – Asset Management who is responsible for managing, tracking, and maintaining all IT assets throughout their lifecycle, including hardware, software, and related equipment, in an on-site environment. This role ensures accurate inventory records, supports deployment and decommissioning of assets, and collaborates with IT and procurement teams to optimize asset utilization and compliance with organizational policies.

Supervisory Responsibilities- N/A

Essential functions/responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

+ Track and manage IT assets, including laptops, desktops, servers, peripherals, and software licenses.

+ Maintain accurate inventory records and ensure compliance with internal policies, audits, and regulatory requirements.

+ Support deployment, relocation, and decommissioning of IT equipment across multiple sites.

+ Collaborate with procurement and IT teams to coordinate asset acquisition, tagging, configuration, and disposal.

+ Perform periodic audits to verify asset integrity, reconcile discrepancies, and update records accordingly.

+ Assist in maintaining software license compliance, including renewals, tracking usage, and reporting.

+ Provide support for IT asset requests, troubleshoot basic hardware issues, and escalate complex problems to the IT support team.

+ Generate detailed reports on asset status, lifecycle, and utilization trends for management review.

+ Develop and maintain standard operating procedures for asset management processes.

+ Ensure secure handling of sensitive IT equipment and data during deployment, relocation, or disposal.

+ Assist in budget tracking related to IT asset procurement, replacement, and maintenance.

+ Support IT projects by providing asset tracking, staging, and configuration assistance as needed.

+ Maintain awareness of emerging technologies and recommend opportunities for process improvements in asset management.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Basic Qualifications

+ Associate’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.

+ 2-4 years of experience with ServiceNow, Sunflower, inventory tracking, or similar tools.

+ Basic understanding of IT hardware, software, and networking concepts.

+ Strong organizational skills and attention to detail.

+ Ability to lift and move IT equipment as needed.

+ Effective communication skills and ability to work collaboratively with cross-functional teams.

Preferred Qualifications

+ 2-4 years of experience with ServiceNow, Sunflower or other asset management tools

+ Familiarity with IT procurement processes and lifecycle management.

+ Knowledge of IT security and compliance standards.

+ Previous experience in a government or large enterprise IT environment.

+ Strong analytical and problem-solving skills with the ability to produce accurate reports.

Work authorization/security clearance requirements

Ability to obtain a security clearance.

Work environment

+ This work is typically completed in at the client’s site in Silver Spring, MD

Physical demands

+ Prolonged periods of sitting at a desk and working on a computer.

+ Must be able to access and navigate each department at the organization's and client facilities.

Travel required: Yes, to the client’s location.

GAMA-1 also offers a variety of benefits, including health insurance coverage, life and disability insurance, 401(k) savings plan, training and career development opportunities, paid holidays and paid time off (PTO - to cover vacation, illness or disability, appointments, emergencies or other situations that require time off from work). For more information click here.

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), domestic violence victims, political orientation, status as a smoker or tobacco user, hairstyle, use of a service animal, education status, familial status, HIV/AIDS status, height, weight, reproductive healthcare decisions or any other category protected by federal, state or local law.

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