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Telehealth Nurse
- Actalent (Louisville, KY)
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Job Title: Telehealth Nurse - 100% REMOTE
Job Description
This role involves providing telehealth services to patients, caregivers, healthcare providers, and their staff in support of prescription and specialty drugs through telephonic interactions. The focus is on adherence to program and regulatory requirements, including testing, monitoring, counseling, and follow-up.
Responsibilities
Provide telephonic and electronic service and support to stakeholders using skills in Behavior Modification and Motivational Interviewing to promote medication adherence.
Coordinate the collection of patient-specific clinical data to support regulatory program requirements and therapy protocols.
Demonstrate an understanding of and compliance with regulatory and specific service line and program requirements.
Utilize clinical knowledge to identify stakeholder needs, risks, and safety concerns, ensuring timely escalation and reporting.
Follow up with physicians and patients for compliance and persistency regarding program protocols.
Maintain professional licensure.
Essential Skills
Vocational or technical training is required.
Registered or Licensed Practical Nurse licensure is required and must be current.
Two or more years of experience in a healthcare company, physician's office, or laboratory environment.
Proficient in reading, writing, arithmetic, and medical terminology.·
Good communication skills with the ability to read and interpret documents such as safety rules and procedure manuals.
Strong computer skills, including data entry, proficiency with Microsoft Suite, and basic keyboarding skills.
Ability to navigate multiple online platforms and programs synchronously.
Additional Skills & Qualifications
Experience in researching available services and agencies to assist clients.
Experience in developing and preparing action plans, and consulting with patients and caregivers to resolve complex issues.
Adaptable and excited about change that positively impacts patient experience and adherence to therapy goals.
Knowledge to identify Adverse Events and Product Complaints.
Work Environment
This is a remote work-from-home position available anywhere in the U.S. A secure and professional HIPAA-compliant workspace is required, along with reliable high-speed internet. The role operates within a call center environment, and shifts may vary, primarily between 8:30 AM to 8:00 PM EST, Monday through Friday. Need the use of headphones.
Pay Rate
$29/hr - $39hr based on licensure and bilingual skills
Job Type & Location
This is a Contract to Hire position based out of Louisville, KY.
Pay and Benefits
The pay range for this position is $18.95 - $18.95/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Louisville,KY.
Application Deadline
This position is anticipated to close on Dec 4, 2025.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.
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