• Representative, Client Services I_CSG_CUS

    Adecco US, Inc. (Jamesburg, NJ)


    Adecco is currently assisting one of its clients in their search for a **Representative, Client Services**

     

    Pay range: $20 - $20/hr.

     

    Shift availability: Hybrid - 100 Ridge Rd. Jamesburg NJ, USA 08831** - **9:00 AM – 5:00 PM/ Monday - Friday

     

    For instant consideration for this role, click on Apply Now

    Job Summary:

    Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

    RESPONSIBILITIES:

    Main Responsibilities:

    - Promptly informs supervisor of potential problems or customer concerns.

     

    - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.

     

    - Strong focus on providing good customer service.

     

    - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.

     

    - Responsibilities may include Mail/Courier Services, Shipping/Receiving, Inventory Services,

    Mail/Courier Services:

    -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.

     

    -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).

     

    -Researches and routes unidentified and generic mail.

     

    -Receives, logs, delivers and tracks messenger items.

     

    -Responds to customer requests. -Performs routine upkeep of equipment.

     

    -Records and tracks customer inquiries and fulfillment of requests. Reception/Office Services:

     

    -May also be responsible for copy/binding/copier maintenance.

    Device Maintenance:

    -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.

     

    -Follows daily, established maintenance processes and procedures.

     

    -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.

     

    -Evaluates equipment issues and notifies service department if unable to resolve.

     

    -Delivers paper.

     

    -Assists end-users in basic functionality of equipment.

     

    -Records meter reads.

     

    -Maintains service activity reports.

     

    -Monitors supplies and restocks inventory. Shipping/Receiving:

     

    -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.

     

    -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.

     

    -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.

    Inventory Services:

    -Processes and monitors all inventory movement within assigned responsibilities, locations and organizations.

     

    -Analyzes ongoing activity of inventory.

     

    -Assists in identifying slow moving and obsolete inventory or when inventory levels are low.

     

    -Monitors and communicates status of inventory.

     

    -Initiates, conducts and reports on Physical Inventories.

     

    QUALIFICATIONS: HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.

     

    - Basic computer skills/technical knowledge.

     

    - Ability to multitask and prioritize in order to meet deadlines.

     

    - Good customer service and communication skills.

     

    - Ability to work with minimal supervision.

     

    - Ability to work OT as needed.

     

    - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

     

    - Ability to lift up to 50lbs.

     

    - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

     

    As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Representative, Client Services**

     

    **Pay Details:** $20.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.