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Now Hiring: Customer Service Representative – Irving, TX

Adecco Healthcare & Life Sciences is partnering with a leading healthcare organization to hire a **Customer Service Representative!** This is an exciting onsite opportunity for a detail-oriented, proactive professional who thrives in a fast-paced environment.

Position Details

**_Pay Rate_** : $ 18.00/hour

**_Schedule_** : Monday–Friday, 8:30 AM – 5:00 PM CT (30-minute lunch)

**_Location_** : Onsite in Irving, TX (Candidates must live within 2 hours)

Why You’ll Love This Role

• Weekends Off: Enjoy a consistent Monday–Friday schedule to support work-life balance.

• Growth Opportunities: Exposure to other departments for personal and professional development.

• Potential Full-Time Employment: Opportunity to transition into a full-time role based on business needs.

Key Responsibilities

• Answer incoming calls and facilitate communication with healthcare providers, patients, and internal stakeholders.

• Coordinate and schedule initial and refill shipments of patient medications.

• Maintain accurate and complete patient records.

• Follow all applicable regulations, including HIPAA and compliance standards.

• Show initiative and proactively contribute to team goals.

• Perform other duties as assigned.

Required Skills & Qualifications

• High school diploma or equivalent.

• Minimum 1 year of call center experience.

• Typing speed of 30+ WPM.

• Strong verbal and written communication skills.

• Analytical and problem-solving abilities.

• Ability to multitask in a fast-paced environment.

• Strong organizational skills with high attention to detail.

• Proficient in MS Office (Word, Excel, Outlook).

• Reliable transportation for training and meetings.

• Bilingual (Spanish) preferred but not required.

Physical Requirements

• Professional office environment.

• Must be able to stand, walk, sit, and reach frequently.

• Push/pull up to 15 lbs and lift/carry up to 15 lbs.

_This role is perfect for a customer-service oriented professional looking to grow in the healthcare field while maintaining a consistent Monday–Friday schedule._

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

**Pay Details:** $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.