"Alerted.org

Childcare Services Manager

Job Details

Job Location

214 Lake - Rochester, NY

Position Type

Full Time

Salary Range

$25.00 - $27.00 Hourly

Travel Percentage

None

Job Posting Date(s)

Start Date

11/21/2025

End Date

12/22/2025

Description

Position Title: Assistant Manager / Enrollment Specialist – Child Care Center

Category: Non-Exempt $25 - $27

Hours 11am – 730pm (Times can flux for needs of the business)

Reports to : Center Director

Make a difference in a family's life!

Volunteers of America Upstate New York’s continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Position Summary:

The Assistant Manager / Enrollment Specialist supports the overall operations of the Child Care Center by assisting the Center Director in daily management, ensuring compliance with OCFS regulations, and coordinating all aspects of child enrollment and family engagement. This position plays a key role in maintaining quality programming, regulatory compliance, and a safe, nurturing environment for all children and staff.

A vital part of this role includesactively seeking and recruiting eligible children for enrollmentthrough community outreach, partnerships, and engagement with families to maintain full program capacity.

Essential Duties and Responsibilities:

Administrative & Management Support:

+ Assist the Center Director in daily operations, staff supervision, and program implementation.

+ Support scheduling, classroom coverage, and communication with teaching staff.

+ Maintain accurate attendance, staff files, and regulatory documentation.

+ Participate in program audits, inspections, and quality improvement initiatives.

+ Ensure compliance with Volunteers of America policies and OCFS childcare regulations.

+ Serve as Acting Director in the Director’s absence.

Enrollment, Recruitment & Family Engagement:

+ Manage the full enrollment process including inquiries, tours, applications, and orientation of new families.

+ Actively seek and recruit children for enrollmentthrough outreach in the community, partnerships with local organizations, and communication with families.

+ Maintain accurate records of enrollment, discharges, and waiting lists.

+ Coordinate with families to ensure eligibility and verify required documentation.

+ Develop and implement community outreach and recruitment activities to maintain full enrollment.

+ Serve as a primary contact for parents and guardians regarding program availability and policies.

Program Quality & Support:

+ Support classroom staff in implementing appropriate curriculum and positive guidance techniques.

+ Assist in staff professional development and training coordination.

+ Monitor classroom environments for safety, compliance, and developmental appropriateness.

+ Support communication between families and teaching staff.

Other Duties:

+ Attend staff meetings, training courses, and required professional development.

+ Support special events, parent meetings, and agency initiatives.

+ Perform other related duties assigned by the Center Director or agency leadership.

Qualifications:

+ Associate or bachelor’s degree in early childhood education, Human Services, or related field required.

+ Minimum of two (2) years of experience in childcare, education, or program administration.

+ Knowledge of OCFS childcare regulations and enrollment procedures.

+ Strong communication, organizational, and problem-solving skills.

+ Proficiency in Microsoft Office and data entry systems.

+ Ability to always maintain confidentiality and professionalism.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is predominately sedentary by occasionally requires standing, walking, bending, kneeling, stopping, crouching, and reaching with hands and arms. The employee must occasionally lift and move items up to 20 lbs. Vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

LIMITATIONS AND DISCLAIMER:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Continued employment remains on an “at-will” basis.

VOA provides comprehensive benefits for eligible employees including:

Competitive Pay

Paid Time Off

Health, Dental, Vision Insurance

Company Paid Life & LTD Insurance

403(b), & more!

Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

ACKNOWLEDGMENT:

I acknowledge that I have read and understand the above job description and I am capable of performing all the stated requirements, with or without reasonable accommodation.