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Medical Assistant

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Medical Assistant

Salary

$40,017.00 - $50,416.00 Annually

Location

100 Mack Avenue, MI

Job Type

Certified-Regular Civil Service

Job Number

2025019223521HEAL11163JT2

Department

Dept of Health & Wellness

Division

Health Grants

Opening Date

11/21/2025

Closing Date

11/26/2025 11:59 PM Eastern

Bargaining Unit

0500

+ Description

+ Benefits

+ Questions

Description

Medical Assistant

Under the supervision of the Nurse Practitioner and Reproductive Health Program Manager, the Medical Assistant will be responsible for day to day interactions with patients throughout various outreach efforts in the Detroit area. Responsibilities include: registering patients by gathering patient’s demographic information, insurance, consents, and confidentially agreements. Additionally, the Medical Assistant collects patient’s medical history, records patient’s vital signs, and assists medical staff with rendering of clinical tests and procedures including the insertion and removal of long-acting reversible contraceptives (LARC).

Examples of Duties

Clinical Support

Provides direct patient care: accurately recording patient’s medical history and vitals, answering clients’ questions and concerns, assisting clients with the decision process by providing verbal and written educational information in regards to pregnancy preventative methods, sexual and reproductive health, and following all medical protocols and procedures.

Draws blood for testing and diagnostic screenings.

Customer Service and Administrative Support

Registers clients, verifies insurance and medical eligibility, and provides general education to clients about LARCS, sexual, and reproductive health.

Schedules, calls, and conducts follow-up with clients via telephone, in person, and by mail.

Monitors and maintains patient’s medical records, files charts, and utilizes an electronic medical record.

Responsible for database/patient chart entry and clinic logs.

Assists with clinic set-up, stocking, inventory, and disposal of medical instruments.

Provides excellent customer service to patients and fellow staff members.

Education and Outreach

Attends relevant service trainings and keeps up to date on contraceptive methods, teen pregnancy prevention initiatives, and reproductive health policies.

Educates members of the community about the services offered and provides outreach at health fairs and other community events.

Assists with provider education, when appropriate.

Minimum Qualifications

+ Graduation from an accredited high school .

+ Completion of Certified Medical Assistant training program or equivalent training/experience.

+ Minimum of (3) three to (5) five years of experience in an outpatient clinic.

Qualifications ( preferred ):

+ Bi-lingual

+ Courses in medical subjects.

Knowledge, Skills, and Abilities

Knowledge of general clinical medical principles, standards, applications, and practices.

Knowledge of clinical compliance requirements.

Skill in attention to detail and follow through.

Skill in verbal, written, and interpersonal communication.

Skill in administering injections and drawing blood.

Skill in preparing and handling clinical instruments and equipment.

Outstanding ability to work effectively in teams of diverse people and organizations.

Ability to work well with state personnel, health care professionals, and the general public.

Ability to implement HIPAA rules and regulations of patient confidentiality

Ability to travel to different outreach sites on a regular basis.

Ability to be highly self-motivated and directed

Communication Skills

Conveys data and information to professionals and the public using a variety of approaches including reports, emails and letters.

Communicates in writing and orally with linguistic and cultural proficiency.

Cultural Competency Skills

Recognizes the ways diversity influences program, services and the health of a community.

Informs the public about policies, programs, and resources that improve health in a community.

Community Dimensions of Practice Skills

Collaborates with community partners in events such as committee meetings.

Connects people to resources.

Engages with community members during events such as health fairs and community outreach activities and formal meetings to improve health in a community.

Adaptability

Works and reacts well under pressure.

Licenses, Certifications, and Other Special Requirements:

Basic Life Support (BLS) Certification required.

Completion of Emergency Preparedness training (to include, but not limited to: FEMA IS Courses 100, 200, 300, 700, and 800) required within 90 days of hire.

Participation in Emergency Preparedness exercises required.

Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.

Supplemental Information

Evaluation Plan

+ Interview: 70%

+ Evaluation of Training, Experience & Personal Qualifications: 30%

+ Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

+ Veteran Points: 0 – 15 points

+ Detroit Residency Credit: 15 point

LRD: 03/13/2024

This is a grant-funded position. The continuation of this role depends on the availability of ongoing funding. Employment beyond the current grant period is not guaranteed and will be based on the renewal of funding.

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

+ Medical - Eligible for hospital, surgical, and prescription drug benefits.

+ Dental

+ Vision

INSURANCE

+ Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

+ Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

+ Sick Leave

+ Vacation

+ Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

- At age sixty (60) if you have at least ten (10) years of service, or

- At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

01

Please indicate your highest level of education completed

+ High School Diploma/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ PhD/J.D.

+ No Education experience

02

How many years do have registering clients and verifying insurance and medical eligibility?

+ None

+ 1

+ 2-3

+ 4 plus

03

How many years do you have scheduling and conducting follow-up with clients via telephone, in person, and by mail?

+ None

+ 1

+ 2-3

+ 4 plus

Required Question

Employer

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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