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*Who We Are:* As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us. *Work Arrangement:* Hybrid *Why Join Crowley:* Contribute to meaningful projects that impact global trade, supply chains, and communities. In addition, work in a diverse, collaborative environment that values respect, integrity, and teamwork.** *What You'll Do:* Responsible for providing business knowledge and technical skills to implement strategies, evaluate products and provide support that benefit the company. *Key Responsibilities:* · Monitor performance solutions to assist with customers business drivers. · Capture, understand, translate and document customer requirements. · Create and maintain technical documentation to ensure efficient planning and execution. · Manage and document system configurations while overseeing their transitions into production. · Ensure successful implementation and perform post project end user support. · Apply the appropriate performance monitoring solutions to business. · Design and implement security systems to maintain data safety. · Ensure that accurate and regular reports are completed and submitted as per the documented business processes *Education & Credentials:* Bachelor’s degree in computer science, business, information systems or a related field; or a combination of post high school education and experience. *Experience:* 3 – 5 years technical experience working with both network operations and application developers in large Enterprise accounts as well as knowledgeable with application sets, storage architecture and Virtualization preferred. *Technical Skills:* · Basic level of knowledge and certifications (preferred) of Windows Client and or server OS maintenance and support; Imaging and or virtualization experience. · Service experience around monitoring, patching and backup of clients and systems. · Basic networking understanding with firewall management or configuration experience a plus. · Basic skills with PowerShell scripting, Active Directory management, and policy enforcement. · Ability to troubleshoot and gather pertinent information prior to escalations.** *What We Offer?* *We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.* *Our Total Rewards include:* · Competitive pay with recognition programs · Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays · Leave and family support: parental leave and sick leave · Learning and growth: access to training and development for continuous skill development · Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts *At Crowley, we invest in you—your success, your health, and your future.* **Job:** **Info Tech* **Organization:** **Infrastructure & End User US 9100* **Title:** *Systems Engineer I* **Location:** *FL-JACKSONVILLE* **Requisition ID:** *USA0003NS*