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Overview

The Restaurant Cash Management team facilitates and provides accounting support for end-to-end Restaurant payment processes and cash management insights. This professional level role requires an individual who will provide support for Restaurant Cash Management for an assigned group of restaurants, with a focus on product ownership and system integrations and validations.

Restaurant Cash Management functions include cash risk analysis, incoming and outgoing payment reconciliations, general ledger account reconciliation, and providing accurate and timely information around overall funds management to the Chick-fil-A Owner/Operator and internal business stakeholders.

This role requires daily interaction with our Franchisees. The individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff, and 3rd party vendors.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Work is often completed under limited supervision and occasional after hour support or over-time may be required to meet goals or guidelines.

Responsibilities

+ Leverage technical abilities to influence growth and scalability in Restaurant Cash Management processes and systems

+ Prioritization of technical support and user acceptance testing; Partner with Digital Transformation & Technology to ensure support expectations are met

+ Create and maintain system documentation, user guides, and best practices

+ Directly support and perform analysis and reconciliation of Franchisee level cash activity and procedures

including credit, gift card, and disbursement transactions for an assigned subset of Restaurants

+ Solution oriented, requiring the ability to solve complex problems using while using good judgement in selecting methods and techniques for obtaining solutions, communication, and time management

+ Use analytical and technical skills to identify trends and to speak to comprehensive perspective of

Restaurant Cash Management

+ Identify and recommend changes in procedures including partnering with others to affect change

+ Communicate timely and effectively with Operators, 3rd party vendors and internal staff

+ May assist with budget/planning and audit compliance

+ May participate on cross-functional teams and lead small projects

Minimum Qualifications

+ Builds strong relationships with others and values the opinions and

strengths of teammates

+ Ability to manage multiple projects and responsibilities, continually

prioritizing what’s most important

+ Strong analytical skills and detailed oriented

+ Exhibits emotional intelligence

+ Self-driven, exhibiting a personal drive for excellence, eagerness to

learn, and requires minimal supervision

+ Active listening and strong communication skills

+ Ability to facilitate or present in large group settings

+ Advanced knowledge and understanding of Chick-fil-A’s standard suite of work solutions (Word, Excel, and PowerPoint)

+ Exhibits ability to learn new systems and/or business reporting tools

(Alteryx, Tableau)

+ Must pass Chick-fil-A accounting test OR CPA (Certified Public

Accountant) OR passed all four parts CPA exam

Preferred Qualifications

+ Certified Public Accountant

Minimum Years of Experience

3

Travel Requirements

5%

Required Level of Education

Bachelor's Degree

Major/Concentration

Accounting, Finance, Payroll, or related field

Minimum GPA (4.0 Scale)

3.0

Job FunctionAccounting/Financial Services

Position TypeEntry-Level

Requisition ID2025-19076

Posting Location : LocationUS-GA-Atlanta