"Alerted.org

The Executive Office of Veterans Services (EOVS) is looking for a Veterans Benefits Supervisor to join their team. As the Veterans Benefits Supervisor, under the provisions of M.G.L. Chapter 115, Section 6A, 6B, and 6C and the General Appropriation Act, you will oversee all aspects of the Annuity program. This role performs and coordinates all activities for the Annuity Program, including but not limited to, determining eligibility verification from the Veterans' Administration; entering Vendor Customer information and modifications into the state MMARS system to ensure payments to eligible applicants; records arid updates the Access database system and operates the scanning system; assist the MIS Manager with the interface payment mechanism to ensure eligible members on the payroll are paid bi-annually on the date established by law in accordance with C. 115, Section 6A, B, and C; composes and /or prepares correspondence; and performs related work as required. In this role, you may also supervise the day-to-day activities of the Chapter 115 Benefits team in absence of supervisor. *_Duties and Responsibilities:_* * Oversees the administration of the Annuities program in accordance with Chapter 115, Section 6A, 6B, and 6C and the General Appropriation Act, to include but is limited to the following: the eligibility determination of applicants, maintenance of the database, and payments of the annuities. * Analyze and report caseload fluctuations and budgetary impacts. * Coordinates and monitors assigned program(s) activities.in order to ensure effective operations and compliance with established standards; review and analyze data concerning assigned program(s) to determine progress and effectiveness, make recommendations for changes in procedures, guidelines, etc., and devise methods of accomplishing program(s) objectives. * Provides technical assistance and advice to Department personnel, Veterans' agents, all applicants, and the public to exchange information, resolve problems, and ensure compliance with established policies, procedures, and standards; responds to inquiries from Department personnel and others to provide information concerning assigned department programs. * Maintains liaison with various private, local, state, and federal agencies and others to exchange information and/or resolve problems; performs related duties such as attending meetings and conferences, maintaining records, and preparing reports. * Provides on-the-job training and orientation for Department staff; develops and implements procedures, and guidelines to accomplish assigned program(s) objectives and goals; reviews reports, memoranda, etc., for completeness, accuracy, and content. * Confers with management staff and other Department personnel to determine program(s) requirements and availability of resources and to develop the criteria and standards for program evaluation; evaluates program(s) activities to determine progress and effectiveness and to make recommendations concerning changes as needed. * Develops and implements standards to be used in program monitoring and/or evaluation; oversees and monitors program(s) activities; and confers with management staff to provide information concerning program implementation, evaluation, and monitoring and to define the purpose and scope of proposed programs. * Conducts annual recertification exercises to ensure eligibility status. * Prepares response letters regarding matters pertaining to the Annuity program. * Other duties as assigned by the Director of Benefits, including but not limited to supporting the Veterans Benefits program. *_Qualifications Required at Hire:_* * Knowledge of the principles and practices of human resource management including behavioral techniques, planning forecasting, organizational development, etc., of work simplification methods; of the methods used in the preparation of charts, graphs, and tables; and the methods of general report writing. * Ability to understand, explain, and apply the rules, regulations, policies, procedures, etc., governing assigned activities; to analyze and determine the applicability of data, to draw conclusions, and make appropriate recommendations; and to gather information by examining records and documents and by questioning individuals. * Ability to assemble items of information in accordance with established procedures, determine proper format and procedure for assembling items of information; and maintain accurate records. * Ability to prepare and use charts, graphs, and tables; to prepare general reports; to write concisely, express thoughts clearly, and develop ideas in logical sequence; to follow written and oral instructions; to give written and oral instructions in a precise, understandable manner, and to communicate effectively in oral expression. * Ability to plan work according to the nature of the job to be accomplished and the available resources, and to control work through periodic reviews and/or evaluations. * Ability to establish rapport with- others, establish and maintain harmonious working relationships with others, deal tactfully with others, adjust to varying or changing program requirements, exercise sound judgment, and exercise discretion in handling confidential information. * Knowledge of applicable sections of M.G.L. Ch. 115, 108 CMR. and Title 38 USC. * Ability to make effective oral presentations; to work varied shifts and/or Irregular hours (1.e. weekends, holidays, nights); and to travel for job-related purposes. * Ability to operate a motor vehicle. *_About the Executive Office of Veterans Services &_**_Massachusetts Veterans Memorial Cemeteries:_* At the Executive Office of Veterans Services, our mission is to provide the highest quality programs, benefits, and advocacy to Massachusetts veterans alongside federal and local partners.On March 1, 2023, Governor Maura T. Healey and Lieutenant Governor Kimberley Driscoll established the Executive Office of Veterans Services. The office oversees programs and services for Massachusetts veterans, including Chapter 115 benefits for eligible veterans. It also manages the state’s two Veterans Homes in Holyoke and Chelsea and the Memorial Cemeteries in Agawam and Winchendon. *_Pre-Offer Process:_* _For BU and MI-MIV_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori __ Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form *First consideration will be given to those applicants that apply within the first 14 days.* MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years or full-time, or equivalent part-time professional experience in business administration, health care planning or administration, public health policy or administration, human services policy analyses or administration or economics, the major duties of which included financial analysis or costs, expenses and revenue and/or the development, implementation and monitoring or financial reimbursement systems, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration or economics may be substituted for a maximum of two years of the required experience. II. A graduate degree with a major in health care administration, hospital administration, public health or health services administration, accounting, business administration, business management, public policy, public administration or economics may be substituted for a maximum of three years of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: Educational substitutions will only be permitted for a maximum of three years of the required experience. SPECIAL REQUIREMENTS: None. _*Comprehensive Benefits*_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. **Job:** **Accounting and Finance* **Organization:** **Executive Office of Veterans Services* **Title:** *Veterans Benefits Supervisor* **Location:** *Massachusetts-Boston - 15 New Chardon Street* **Requisition ID:** *250007WX*