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Information Technology Specialist 2

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Information Technology Specialist 2

Salary

$52,790.40 - $80,204.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-01398

Agency

595 Iowa Department of Public Safety

Opening Date

11/21/2025

Closing Date

12/1/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Lt. Michael Current ([email protected])

To Apply

Applicants are encouraged to attach a cover letter and resume within the NEOGOV application.

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Public Safety (DPS) is seeking to fill anInformation Technology Specialist 2position within its Iowa State Patrol Division.

Organization Background:

The Iowa Department of Public Safety (DPS) is a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.

DPS is comprised of the following divisions:

• Iowa State Patrol

• Iowa Division of Criminal Investigation (DCI)

• Iowa Division of Narcotics Enforcement

• Iowa State Fire Marshal

• Division of Professional Development and Support Services

• Division of Intelligence and Fusion Center

• Administrative Services Division

Job Description:

• Responsible for daily operations of the Remote Service Center (RSC) for the Iowa State Patrol. Facilitate after hours Remote Support for all Iowa State Patrol technology equipment and software needs. Asset management of Mobile Data Terminals (MDT) for equipment life-cycles, which includes issuance, planning, procurement, acquisition, operational maintenance, and disposition of surplus property.

• Oversight of warranty repair authorizations on equipment in need of manufacture repairs, and manage all equipment through the RMA process to ensure it is returned to the Iowa State Patrol. Perform monthly monitoring to ensure Mobile Data Terminals (MDTs) are utilizing the latest operational software and imaging available. Other duties as assigned to meet the operational needs of new and evolving technology.

• Support the daily utilization of the Traffic and Criminal Software (TraCS) and Mobile Architecture for Communications Handling (MACH) within the Iowa State Patrol. This includes set up of TraCS and MACH user accounts, passwords, and ensuring the latest software updates are distributed to the end user within the Iowa State Patrol. Other related duties include the installation, configuration, customization, updating, trouble shooting, and repair of companion applications integrated for the end users job performance.

• Support of Digital Video Evidence collection and storage for the Iowa State Patrol. Ensure all issued video and audio equipment is operating at peak performance, utilizing integrated software and web-based platforms. Monitor digital evidence retention periods to ensure compliance with the Iowa State Patrol policies and procedures. Configuration, deployment, and monitoring of LTE Wireless Solutions for optimal performance of digital video evidence transfer through Virtual Private Networking (VPN) to on premise or cloud-based storage servers.

• Responsible for installation and management of computer disablement software on Mobile Data Terminals (MDT).

• Support the Iowa State Patrol Automatic External Defibrillators (AED) program. Monitor the initial setup, deployment and asset tracking within web-based portals. Assist with the manufacture warranty repair authorization process (RMA).

Additional Requirements:

+ Candidates must successfully pass a comprehensive background investigation conducted by the Iowa Department of Public Safety investigators before a final letter of employment offer is delivered.

+ This is not a remote position.

Benefits:

At the State of Iowa, we value our employees’ talents and backgrounds, and are committed to your well-being beyond the paycheck. As a valued team member, you will enjoy a comprehensive benefits package that includes:

Paid Time Off:

+ Vacation accruals that begin on day one and rollover on a yearly basis

+ Unlimited sick leave accrual

+ Nine (9) paid holidays per year

Insurance Options:

+ Health – Affordable plans with the state paying more than 90% of premiums

+ Dental – Free for single coverage and affordable family coverage

+ Vision

+ Life* - $20,000 in life insurance free, with an option to purchase additional coverage (*depending upon Collective Bargaining Agreements)

+ Long-Term Disability Insurance – Available at no cost

Retirement:

• IPERS Retirement package offering a lifetime monthly financial benefit for vested employees. For every $1 an employee contributes, the state matches with $1.50

• Retirement Investors’ Club (RIC) offering a voluntary savings program including a State match of up to $75/month

Flexibility:

+ Flexible Spending Accounts for medical and dependent care

Support:

+ Employee Assistance Programs and Employee Discount Programs

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage: Benefits at a Glance (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) | Iowa Department of Administrative Services

Minimum Qualification Requirements

Experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;

OR

completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government;

OR

twelve semester hours of accredited post high school education in one of the specialty areas listed in the first clause above;

OR

certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed in the first clause above may be substituted for one year of the required experience;

OR

an equivalent combination of education and experience substituting thirty semester hours of education for six months of experience;

OR

employees withcurrentcontinuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 1.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/InformationTechnologySpecialist2-00119-90119.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

How many years do you have of full-time experience in one or more of the following specialty areas?

+ Operating a multi-job computer

+ Installing, operating and coordinating computer based networks

+ Installing/maintaining database management systems

+ Developing business application processes; developing/operating system programs

+ Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

+ Developing/delivering information management training; providing Information Technology (IT) customer service

+ Designing/administering Internet sites

+ No experience in the identified areas

+ Less than one year of experience in the identified areas

+ One year to less than two years of experience in the identified areas

+ Two or more years of experience in the identified areas

04

Have you completed of an approved curriculum/specialized training programdeveloped and implemented by or in cooperation with state government?

+ Yes - My current application and/or attached documentation clearly addresses this requirement

+ No - I do not currently meet this requirement

05

Do you have twelve semester hours of accredited post high school education in one or more of the following specialty areas?

+ Operating a multi-job computer

+ Installing, operating and coordinating computer based networks

+ Installing/maintaining database management systems

+ Developing business application processes; developing/operating system programs

+ Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

+ Developing/delivering information management training; providing Information Technology (IT) customer service

+ Designing/administering Internet sites

+ Yes - My current application and/or attached documentation clearly addresses this requirement

+ No - I do not currently meet this requirement

06

Do you have a certification by an authorized educational institution/major computer or software producer in an area directly related to one of the following specialty areas?

+ Operating a multi-job computer

+ Installing, operating and coordinating computer based networks

+ Installing/maintaining database management systems

+ Developing business application processes; developing/operating system programs

+ Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

+ Developing/delivering information management training; providing Information Technology (IT) customer service

+ Designing/administering Internet sites

IF YesHow many months of full time experience do you have in one or more of the identified areas?

+ No Full time experience in the identified areas

+ Less than 12 months of experience in the identified areas

+ 12 or more months of experience in the identified areas

07

How many years do you have of a combination of post high school education AND/OR full-time experience in one or more of the following specialty areas?

+ Operating a multi-job computer

+ Installing, operating and coordinating computer based networks

+ Installing/maintaining database management systems

+ Developing business application processes; developing/operating system programs

+ Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

+ Developing/delivering information management training; providing Information Technology (IT) customer service

+ Designing/administering Internet sites

Note: Thirty semester hours equals6 monthsof experience.

+ I do not have any of the education and/or experience

+ Less than one year of the combined education and/or experience

+ One year to less than two years of the combined education and/or experience

+ Two or more years of the combined education and/or experience

08

Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Information Technology Specialist 1 for the State of Iowa?

+ I am not a State of Iowa employee

+ I do not have any experience in the classification of Information Technology Specialist 1 for the State of Iowa

+ Less than six months of experience in the classification of Information Technology Specialist 1 for the State of Iowa

+ Six months or more of experience in the classification of Information Technology Specialist 1 for the State of Iowa

Required Question

Employer

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th St

Des Moines, Iowa, 50319

Website

https://dps.iowa.gov/

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