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Job Description Summary:

The Senior Director, Operations for the Clinical Enterprise will be responsible for system-wide direction of specified physician practice operations across OhioHealth. This position will have operational and strategic responsibilities within the service line, with highly matrixed relationships throughout the enterprise and with all business units. The position will be responsible for the ongoing operational execution of defined service line clinical programs. The Senior Director will have key responsibilities that will include, at a minimum, successfully directing teams that oversee Physicians and Advanced Practice Providers (APPs) and their support staff in multiple locations, developing and executing a variety of clinical services and programs, financial performance, program growth, recruitment, process improvement, and ongoing talent management. Areas of direct oversight include revenue management, operating expense management, capital planning and application, staffing, performance reporting, supply chain, and support systems and services. The Senior Director reports to the Service Line Vice President to develop and deploy strategy that supports the mission, vision, and values of the organization. The Senior Director will matrix with the President, OPG on operational excellence and oversight.

Responsibilities And Duties:

Daily Operations – Via strategic prioritization and delegation to a team of Clinical Enterprise directors, is accountable for the achievement of goals established in all key areas including those such as ambulatory growth and access, efficient operations, patient engagement and satisfaction, quality, physician and associate culture, and annual operating budget.

Growth – Through the Clinical Enterprise standard processes, provide strategic and operational direction in support of the Service Line Vice President regarding the selection and implementation of new sites of care, coordination of physician acquisition and recruitment to meet OhioHealth Central Ohio and Regional growth strategies and business-related needs.

Physician Compensation – Through the appropriate committees, is accountable for the development, oversight, and management of the physician compensation plans represented within his/her portfolio. Responsible to develop, align and execute compensation strategies that align with regional, operational and growth strategies.

Physician and Partner Contracting – In partnership with the Service Line Vice President, prepare supporting business case to present to and request contract amendments for final approval by President OPG

Business Plans and Development – Provides business plan consultation, development, support and execution in support of the Service Line Vice President as needed to achieve successful growth and efficient and effective practice operations.

Communication and Representation – Fosters regular bi-directional information channels between physician leadership, APP leadership and operational leadership teams. Helps to translate the Strategic Vision of the Service Line Vice President into the Strategic Planning for the larger Service Line team. May represent the service line in any number of system meetings (i.e CE Gemba, Goal Deployment)

Physician Relations – Provides physician-hospital relationship support between employed physicians and hospital leadership as needed, in both OhioHealth hospitals and non-OhioHealth hospitals. Managerial oversight of practice directors and others as applicable for Central Ohio and the Region and consistent with Clinical Enterprise structure and practice.

Leadership Development – Consistently fosters an environment of growth and development, demonstrating People Developer and Culture Builder competencies to support the elevation of the Service Line’s director team to own and advance their individual portfolios and build talent for the future.

Consultation and Leadership – Provide physician practice consultation and operational leadership as necessary to establish strong, effective working relationships with physicians and associates.

Operational Integration – Partner with Clinical Enterprise and Care Site Leaders to align and standardize practice operations with Clinical Enterprise standard operating procedures, processes, and policies. Collaborate with various system stakeholders (ie. Business Development, Strategy, Finance, Human Resource) to ensure comprehensive and inclusive review of influencing factors and future-state impacts of business decisions and strategic initiatives.

Minimum Qualifications:

Master's Degree (Required)

Additional Job Description:

+ Minimum of 7 years executive experience working with physicians and other health care providers in a large, integrated healthcare delivery system (IDS) that includes aligned/affiliated medical groups, IPAs, and independent physicians.

+ Broad knowledge of physician practice models.

+ Minimum of 5 years of group practice management experience or equivalent.

+ Experience in physician compensation plan development, implementation, and management in an integrated healthcare delivery system environment.

+ Demonstrated physician practice consultative skills.

+ Experience with physician measurement systems in the areas of access, operational effectiveness, patient satisfaction, and financial metrics.

+ Experience working with an electronic medical record system and other information technology and systems that support clinical integration across physician practices.

+ Experience working in a highly matrixed, multi-hospital system or organization.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

OPG Operations Womens Health

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Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment