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Pharmacy Technician - ACT

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Pharmacy Technician - ACT

Salary

$42,628.86 - $71,222.16 Annually

Location

VA 23513, VA

Job Type

Permanent Full-time

Job Number

13670

Department

Community Services Board

Division

Community Support Services

Opening Date

11/21/2025

Closing Date

12/1/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Pharmacy Technician to support the Assertive Community Treatment (ACT) team and other vital programs. In this role, you’ll work under the direct supervision of a licensed pharmacist to ensure accurate, timely, and compliant pharmacy services that make a real difference in people’s lives.Key Responsibilities:

+ Assist the pharmacist in preparing, packaging, and distributing medications.

+ Perform clerical and administrative duties to support pharmacy operations.

+ Deliver pharmacy services to ACT and other agency programs as needed.

+ Ensure compliance with:

+ Virginia Board of Pharmacy regulations

+ DEA (Drug Enforcement Administration) requirements

+ State and local laws

+ Agency policies and procedures

+ Train NCSB staff using the NCSB’s Medication Re-Packaging curriculum.

Department Hiring Salary Range: $42,629 - $49,023

Essential Functions

Essential functions include but are not limited to:

+ Assists the pharmacist in preparing medications and filling prescriptions by retrieving, counting, and pouring medications, correctly labeling containers, and accurately documenting pharmacy activities.

+ Maintains medication inventory by determining inventory level, anticipating needed medications and supplies, and removing outdated medications. May assist and support the pharmacist on inventory management activities, such as ordering, unpacking, verifying, and storing shipments of pharmaceuticals and other supplies.

+ Prepares and maintains well-documented pharmacy records as required by the Virginia Board of Pharmacy, federal Drug Enforcement Administration (DEA), Department of Behavioral Health and Developmental Services (DBHDS), and Norfolk CSB agency requirements.

+ Packages medications as unit-dose and take-home items for delivery or self-administration.

+ Enters medication information and directions into the Electronic Health Record and other electronic databases. Accesses, inputs, and retrieves patient and prescription information to and from the computer.

+ Follows all internal and external policies regarding pharmacy operations.

+ Ensures pharmacy areas and Medication Rooms are maintained in a safe, clean, neat, and orderly condition by complying with procedures, rules, and regulations.

+ Protects patients and employees by adhering to infection-control policies and protocols. Reports any unsafe equipment or practices.

+ Monitors refrigerator and freezer temperatures. Maintains temperature logs of refrigerators within the pharmacy areas, agency Medication Rooms, and other areas as assigned.

+ Communicates effectively with pharmacists, nurses, physicians, and other agency staff to meet programmatic needs and maintain positive working relationships.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certifications may be awarded upon satisfactory completion of advanced study or training.

One year of experience preferred working with adults who are diagnosed with mental health and substance use disorders. Experience may include experience acquired in an educational setting or internship.

Additional Information & Requirements

+ Valid Driver's License not required but preferred.

+ Requires a current unrestricted Virginia Pharmacy Technician registration. Current unrestricted/active National Pharmacy Technician Certification preferred.

+ Current certification in basic first aid and CPR.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

03

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

04

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

Do you have experience with Electronic Health Records?

+ Yes

+ No

07

Do you have a basic working knowledge of DBHDS Licensure and Human Rights regulations?

+ Yes

+ No

08

How many years of experience do you have as a pharmacy technician?

+ No experience

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5 or more years of experience

09

Please select which of the following you have general knowledge of.

+ Pharmacy laws, practices, and procedure

+ Pharmaceutical terminology and symbol

+ Brand name drugs and their generic equivalent

+ Common medical terms/abbreviations and pharmacy calculations

10

Do you have a valid driver's license?

+ Yes

+ No

11

Please provide the name, email address, and phone number of your current or most recent supervisor

12

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

13

Have you ever been the subject of any exclusion, suspension, or debarment action by the General Services Administration(GSA), Office of Inspector General (OIG) or any other federal healthcare program including, but not limited to Medicare or Medicaid?

+ Yes

+ No

14

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

+ I have been convicted of a felony

+ I have been convicted of a misdemeanor

+ I have been convicted of a felony and a misdemeanor

+ I have not been convicted of a felony or a misdemeanor

15

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

16

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

+ Yes

+ No

17

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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