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Police Background Investigation Administration Specialist I

Job ID:

251055

Location:

MD-Metro Bldg New Carrollton

Full/Part Time:

Full-Time

Posting Open-Close

11/21/2025

-

11/25/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Minimum Qualifications

Education

+ Associate's degree in Criminal Justice, Public Administration, Business Administration or a related field

+ Or in lieu of degree, a high school diploma or GED and an additional two (2) years of experience in an administrative support position in a law enforcement setting.

Experience

+ Minimum of 4 years of experience in an administrative support position in a law enforcement setting.

Certification/Licensure

+ Ability to pass a background investigation and maintain eligibility to work within a law enforcement environment.

+ Ability to obtain and maintain Criminal Justice Information System, certification for Law Enforcement Database and maintain certification while in this job.

Preferred

+ Experience conducting law checks via electronic systems.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Police Background Investigation Administration Specialist I provides administrative and clerical support to the Background Investigations Unit. The incumbent assists in the intake and processing of new applicants, handles administrative tasks for ongoing investigations, and acts as a liaison between applicants and Background Investigators. The Specialist I plays a critical role in maintaining accurate records, processing data, and ensuring timely communication between the Background Investigations Unit, Metro Transit Police departmental leadership, and external stakeholders.

Essential Functions

+ Provides administrative support to Background Investigators, including conducting application inquiries and reference checks as needed.

+ Schedules applicant appointments and maintains the Background Investigations Unit calendar.

+ Creates cases in the background investigation tracking system and prepares physical files for new applications.

+ Sends out background packets to qualified applicants; answers questions related to packet completion.

+ Receives and reviews new applications and background packets for completeness; communicates with applicants regarding incomplete or missing information.

+ Conducts preliminary law checks and other initial screening steps.

+ Responds to inquiries from applicants, other law enforcement agencies, and departmental staff.

Other Functions

+ Maintains organized electronic and physical filing systems for applicant records.

+ Assists in compiling reports, summaries, or data requests for departmental leadership.

+ Provides general office support to the Background Investigations Unit and the Office of Professional

+ Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The** **functions** **listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Skills and/or behavioral assessment

+ Personal interview

+ Verification of education and experience (including certifications and licenses)

+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)

+ Medical examination including a drug and alcohol screening (for safety sensitive positions)

+ Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.