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Flik Hospitality Group

Position Title: [[title]]

**Salary:** $88000 - $90000 / yr

**Other Forms of Compensation:** 10% annual bonus

What makes FLIK click

_What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions._

_We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish._

_This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]._

Job Summary

We are seeking a hospitality minded Marketing leadership professional to join our dynamic airport lounge operations team. MUST be based in a location near **Dulles, Newark, or Chicago** airport hubs. As the Marketing Manager for this busy aviation portfolio, you will be responsible for implementing and elevating the organization’s front-of-house standards and client driven initiatives. This role focuses on executing strategic programs that enhance customer satisfaction and guest experience, including merchandising, seasonal activations, and regional promotions. You will work closely with the Director of Marketing for Airport Lounges and Conference Centers to ensure the Aviation division’s goals are achieved. **_Travel required - 50%_**

Position Responsibilities:

• Collaborate with the Director of Marketing in the delivery and communication of

marketing programs from FLIK to managers to ensure consistent representation of

FLIK promotions at each location.

• Support the Director of Marketing in planning and executing seasonal marketing

activations and monthly promotions.

• Conduct site visits and identify opportunities to drive customer satisfaction and guest

experience.

• Coordinate with marketing and culinary teams to address FOH needs, organize

regional site tours, and implement refreshes and seasonal innovations.

• Partner with the corporate FLIK Marketing and Creative Services team to develop

tailored local activations for each region we serve.

• Deliver and communicate monthly marketing promotions to managers for

seamless implementation.

• Provide support for new account openings, including station diagrams, layouts,

and smallwares, and lookbooks.

• Communicate progress, risks, and escalations appropriately at all levels of the

organization, or multiple departments, and businesses.

• Collaborate and build relationships with all stakeholders - including senior

executives, on site operational leadership, and client.

• Work closely with the Director of Marketing to develop quarterly marketing

performance reviews and contribute insights for business reviews.

• Collect and analyze data on smallwares usage and wear, creating detailed

annual reports.

• Facilitate FOH training, including smallwares management and signage standards.

Review and proof marketing materials to ensure accuracy and consistency.

• Collaborate with the operational services team to develop strategies for

enhancing the FLIK brand presence.

• Analyze and report on the effectiveness of communication strategies and

objectives

• Support the marketing and creative departments in developing sales strategies

Role Requirements

• Bachelor’s degree and 3+ years of merchandising / marketing experience.

• Exceptional oral and written communication skills, with the ability to engage all

levels of the organization.

• Strong storytelling and presentation skills - able to communicate clearly and

compellingly to cross-functional partners.

• Proficient in PowerPoint, Canva, Excel, and Microsoft Office; Adobe Suite

experience is a plus.

• Proven ability to define and execute change strategies.

• Client-focused, proactive, and committed to continuous improvement.

• Ability to influence and manage external resources in a highly matrixed

environment.

• Demonstrated ability to manage competing priorities within a single project while maintaining a positive, can-do attitude.

• Strong critical thinking skills with the ability to make informed decisions based on

analysis and outcomes.

Apply to Flik today!

_Flik is a member of Compass Group USA_

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information.

**Req ID:** 1483704

Flik Hospitality Group

Johanna P Heidler

[[req_classification]]