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Join Our Team as a Casual Nutrition Tech at UPMC Hamot!

Are you ready to make a difference in patient care while enjoying a flexible schedule? UPMC Hamot is seeking a Casual Nutrition Tech to join our Nutrition Services team. This position requires availability for both day and evening shifts, which may include (but is not limited to) 6am-2pm, 11am-7pm, 2pm-7pm, and 6am-11am, along with rotating weekends and holidays.

In this role, you'll operate our call center or visit patients at the bedside to assist with meal ordering using a computerized menu system-ensuring meals meet therapeutic diet requirements and safety standards. If you have strong customer service skills, are detail-oriented, and comfortable with keyboarding, this is the perfect opportunity for you.

Enjoy flexible scheduling, potential cross-training in the kitchen, and the chance to grow your career with UPMC. Join us and help deliver exceptional care, one meal at a time!

Responsibilities:

+ Strictly ensures safety precautions and inputs Special Service instructions into patient records, for situations such as Safety Trays, Aspiration Precautions, Nissen considerations, Missed Meals, etc.

+ Confidentially utilizes electronic health record to verify diet orders, enteral feedings, and food allergies.

+ Assists with inpatient meal trayline or meal delivery as needed.

+ Performs in accordance with system-wide competencies/behaviors.

+ Performs other duties as assigned.

+ Possesses the ability to obtain and interpret information considering age specific needs.

+ Assures accurate implementation of the diet prescription.

+ Demonstrates exceptional customer service behaviors through all interactions.

+ Completes all clerical activities and processes orders appropriately.

+ Completes assigned patient activities.

+ Participates in meal tray and nourishment delivery.

+ Supports a positive working relationship with others and actively supports and participates in performance improvement activities.

+ Demonstrates UPMC's commitment to Service Excellence by understanding the needs of patients, their families, physicians, and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated, and thorough.

+ Operates Computrition Hospitality Suite computerized menu program.

+ Guides inpatients with care and compassion through the process of ordering their meals/snacks, within the constraints of their physician prescribed therapeutic diet order.

+ Interacts and coordinates care relevant to diet orders or other with Patients, Nursing, Registered Dietitians, Trayline Workers, Tray Passers, and Cooks.

+ Handles all diet office phone calls and communicates issues to the appropriate areas.

+ Accurately inputs nutritional supplements, in accordance with physician, Registered Nurse, and Registered Dietitian Nutritionist medical record orders.

+ Accurately executes Enteral Tube Feeding orders.

+ Maintains out of stock items and communicates to patients as needed.

+ Maintains and prints 10am, 2pm, and HS snacks/nourishments.

+ Communicates all TPN consults or other relevant nutrition issues to the Registered Dietitians as needed.

+ Troubleshoots diet order trayline conflicts.

+ Inputs and processes special diet considerations such as Gastric Bypass diets, Calorie Counts, Safety.

Required:

+ Verbal and written communication skills.

Preferred:

+ Associate Degree in diet therapy or a related field preferred; or

+ High school graduate or equivalent with two years of technical experience in a hospital setting or a related area preferred.

Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran