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Surgery Scheduler
- Urology Clinics of North Texas (Dallas, TX)
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Surgery Scheduler
Job Details
Job Location
8230 Walnut Hill Lane Ste. 700, Dallas, TX 75231 - Dallas, TX
Job Category
Health Care
Description
Surgery Scheduler – Job Description
Urology Clinics of North TexasLocation:VariousSchedule:Full-Time, Monday–Friday, First ShiftPosition Title:Surgery Scheduler
Position Summary
The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures for the providers at Urology Clinics of North Texas. This role ensures accuracy, efficiency, and a high level of patient-focused service when arranging surgeries, obtaining authorizations, and preparing all required documentation. The Surgery Scheduler works closely with physicians, clinical staff, patients, and outside facilities to ensure a smooth and well-organized surgical experience.
Key ResponsibilitiesScheduling & Coordination
+ Schedule surgical procedures for multiple urology providers across various hospitals and ambulatory surgery centers.
+ Confirm surgeon availability, operating room time, and required equipment.
+ Coordinate pre-operative and post-operative appointments.
+ Provide patients with detailed surgery instructions, preparation steps, and logistical information.
Insurance & Authorization
+ Verify insurance benefits and obtain prior authorizations for all scheduled surgeries.
+ Communicate with insurance companies, documenting authorization codes and approvals.
+ Inform patients of estimated financial responsibilities, when applicable.
Communication & Documentation
+ Communicate surgery details to patients, physicians, clinical teams, and facility personnel.
+ Ensure accurate documentation of surgery orders, consents, referrals, medical records, and diagnostic results.
+ Track and update surgery schedules, cancellations, and reschedules.
+ Maintain HIPAA compliance and practice confidentiality standards.
Patient Support
+ Provide compassionate support and clear communication regarding surgical processes.
+ Answer patient questions and respond to concerns in a timely manner.
+ Assist with special accommodations, or pre-op testing as needed.
Administrative Functions
+ Monitor daily surgery schedules and provider calendars.
+ Ensure all required pre-op tests, labs, imaging, and clearances are completed prior to surgery.
+ Collaborate with billing staff on coding, insurance issues, and authorizations.
QualificationsRequired
+ High school diploma or equivalent.
+ 1–2 years of surgery scheduling or medical office experience (urology experience preferred but not required).
+ Knowledge of medical terminology, insurance, and authorization processes.
+ Strong organizational skills and attention to detail.
+ Excellent communication and interpersonal abilities.
+ Proficiency in EMR systems (NextGen) and Microsoft Office.
Preferred
+ Experience scheduling in a specialty clinic (urology, general surgery, orthopedics, etc.).
+ Familiarity with hospital scheduling systems.
+ Bilingual (English/Spanish).
Work Environment & Physical Requirements
+ Fast-paced clinical office environment.
+ Frequent computer use and telephone interaction.
+ Occasional lifting of patient charts and office materials up to 10 lbs.
Qualifications
QualificationsRequired
+ High school diploma or equivalent.
+ 1–2 years of surgery scheduling or medical office experience (urology experience preferred but not required).
+ Knowledge of medical terminology, insurance, and authorization processes.
+ Strong organizational skills and attention to detail.
+ Excellent communication and interpersonal abilities.
+ Proficiency in EMR systems (NextGen) and Microsoft Office.
Preferred
+ Experience scheduling in a specialty clinic (urology, general surgery, orthopedics, etc.).
+ Familiarity with hospital scheduling systems.
+ Bilingual (English/Spanish).
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