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Working Title: Issuing Agent

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Safety Dept

+ **Job ID** : 90301

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing [email protected] by 11/26/2025.

+ **Date Posted** : 11/20/2025

+ **Closing Date** : 11/26/2025

+ **Hiring Agency/Seniority Unit** : Public Safety Dept / Public Safety-AFSCME

+ **Division/Unit** : DVS Administrative Services / DVS Title & Registration T5

+ **Work Shift/Work Hours** : Day Shift / 08:00 AM - 4:30 PM

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : Town Square - 445 Minnesota St., St Paul, MN 55101

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position may be used to fill multiple vacancies.

The issuing Agent provides high quality, highly specialized service and support regarding motor vehicle titling and registration applications as well as driver license/identification card and driver compliance issues to a variety of Driver and Vehicle Services (DVS) customers and business partners.

_The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify._

_**Hybrid Eligible:** Employees may telework up to 50% or more, depending on the position and the needs of the division. Employees who live 50 miles or more from their permanent work location may be allowed to telework more than 50% with approval from the division director._

Minimum Qualifications

+ Knowledge of Data entry sufficient to examine, proofread, and compare records to ensure that accurate information is entered and updated to DVS information systems.

+ Ability to explain the reasons for transactions, procedures, rules, and regulations to customers of diverse backgrounds.

+ English oral and written language skills sufficient to communicate via email and phone interactions with co-workers, customers, and the general public.

+ Word processing skills sufficient to create, edit, and finalize emails, memos, and letters, for both internal and external customers.

+ Math skills sufficient to do basic math calculations (addition, subtraction, percentages).

+ Knowledge of computer software applications sufficient to create, edit, and maintain spreadsheets.

+ Database management skills sufficient to generate queries and look-up reports.

Preferred Qualifications

+ Previous motor vehicle title and registration experience, and/or driver's license/identification card and driver compliance issuing, or other experience in a regulatory environment.

+ Ability to learn, understand, and apply motor vehicle and/or driver's license terminology, statutes, and procedures within three months of hire.

+ Demonstrated ability to be well organized and to prioritize tasks.

+ Demonstrated ability to work independently, to follow up on activities with little supervision, and to meet deadlines.

+ Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

+ Criminal history

+ Reference check

+ Fingerprints (EDL/REAL)

+ US citizenship verification

_The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify._

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.