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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a highly organized and proactive **Executive Assistant** to provide comprehensive support to 3 to 4 **HR** executives. This role demands exceptional time management, strategic prioritization, and the ability to thrive in a fast-paced environment. The successful candidate will authoritatively handle schedules, communications, and logistics, while also contributing to team culture, onboarding, and financial oversight. Responsibilities include coordinating meetings, drafting communications, maintaining confidential records, and ensuring efficient information flow to support executive goals and HR operations.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.**

This position will be based in our **San Antonio, TX office location** .

Relocation assistance is **not** available for this position.

What you'll do:

+ **Comprehensive Administrative Support:** Handles schedules, emails, call routing, and ensures appropriate record retention for assigned Executive Management Group (EMG) members within HR. Coordinates activities and facilitates timely information flow to and from EMGs.

+ **Strategic Prioritization and Time Management:** Collaborates with EMGs to understand and prioritize daily activities, meeting deadlines, and achieving goals. Identifies critical items (meetings, emails, people, data) requiring prioritization and effectively manages executive time by offering constructive challenge.

+ **Communication and Presentation Support:** Prepares and updates presentations, ensuring accuracy and compliance with relevant standards. Drafts internal communications and other materials on behalf of leaders for various audiences, including department leaders, employees, and stakeholders. Prepares correspondence as requested, treating all information with the highest level of confidentiality.

+ **Information Dissemination and Awareness:** Maintains awareness of applicable intranet pages, messaging channels, and other information platforms. Proactively disseminates reminders to leaders and employees for critical deadlines, such as check-in completions or training requirements.

+ **Meeting Coordination and Management:** Monitors executive calendars to coordinate meetings, ensuring alignment on all aspects. Creates agendas, takes minutes, documents action items, manages attendees, and delegates tasks, ensuring all meetings have a clear purpose. Coordinates meeting logistics, including scheduling, planners, dates, and secures content for presentations.

+ **Team Culture and Employee Experience:** Understands the importance of team culture and prioritizes employee connection points like 1:1s, staff meetings, and skip levels. Creates positive employee experiences through coordinated efforts.

+ **Onboarding and Transition Support:** Partners with hiring managers to enhance the employee experience by proactively planning and onboarding new EMGs or team members. Develops effective transition plans to minimize negative impacts on the incoming executive-to-assistant relationship. Updates organizational charts and distribution lists promptly following employee hires or exits.

+ **Resource Provision and Logistics:** Ensures new hires have access to necessary resources and knowledge of department operations. Coordinates desk/seating logistics and may provide oversight for on-site events.

+ **Financial Management:** Handles travel and expense reporting in a timely manner. Oversees team budgets and confirms adherence to individual budget plans by people leaders. Maintains an inventory of office supplies with an expense-management focus.

+ **Document Management and Reporting:** Maintains a systematic filing system for key documents and generates reports as requested by assigned EMGs.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ High School Diploma or General Equivalency Diploma required.

+ 4 years directly related work experience providing administrative support to executives or leadership teams.

+ Proficient in Windows, MS Word, Excel, Outlook, PowerPoint, Adobe, and Publisher.

+ Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.

+ Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment.

+ Ability to effectively build strong relationships and work with all levels within the organization.

+ Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.

What sets you apart:

+ US military experience through military service or a military spouse/domestic partner.

Compensation range:** The salary range for this position is: $63,590.00 - $121,530.00 **.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.