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Mail Services Associate (Englewood)

Job ID

248884

Posted

21-Nov-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Englewood - Colorado - United States of America

About the Role:

As a CBRE Mail Services Associate, you will be responsible for all aspects of mailroom operations for an 8-story commercial office building in Englewood, CO. This pivotal role within our Office Operations function ensures the efficient and accurate handling of all incoming and outgoing mail and packages, directly supporting client and business functions. The successful candidate will demonstrate meticulous attention to detail, exceptional customer service acumen, and a proactive approach to supporting broader administrative duties through cross-training.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

+ Operate and maintain comprehensive mailroom functions, including precise sorting and distribution of mail to designated recipients.

+ Oversee all shipping and receiving processes for packages and correspondence, ensuring timely and secure delivery.

+ Utilize postage machines accurately and ensure correct postage application for all outgoing items.

+ Receive, scan, and meticulously log packages using the SC Logic system and RF scanner, maintaining accurate transaction records.

+ Conduct thorough audits of delivered items against invoices, approving or rejecting deliveries based on inspection and contraband checks.

+ Guarantee same-day delivery for all received packages or promptly advise consignees of next-day arrival.

+ Safeguard all shipped packages against damage throughout the handling process.

+ Process shipment requests with vendors, effectively communicating arrangements to package owners.

+ Apply appropriate postage and required identification to all outgoing mail and packages.

+ Manage the scheduled delivery of mail, packages, copy products, and stationery to assigned groups and locations.

+ Stock and maintain copy rooms, serving as the primary point of contact for initial copier fleet production inquiries.

+ Regularly monitor and replenish mail and postage supplies to ensure uninterrupted operations.

+ Cross-train to provide essential support for front desk duties as needed, demonstrating adaptability and teamwork.

+ Deliver exceptional customer service and support to both internal and external clients, addressing inquiries and complaints professionally.

+ Gather and analyze data to identify and resolve complex operational issues, often in situations without established precedents.

+ Propose innovative techniques and process improvements to enhance team efficiency and effectiveness.

What You’ll Need:

+ High School Diploma or GED with 2-4 years of job-related experience.

+ Ability to write routine reports and correspondence.

+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Advanced organizational skills with an inquisitive mindset.

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

+ When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

+ We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

• CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Associate position is $50,000 annually [or $24.04 per hour] and the maximum salary for the Mail Services Associate position is $57,000 annually [or $27.40 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)