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Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Medical Office Asst GI CenterHCA Florida North Florida Hospital

Benefits

HCA Florida North Florida Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a(an) Medical Office Asst GI Center for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Responsible for establishing the initial and on-going impression for patients, families and/or caregivers, and other customers. Responsible for accurate and timely scheduling of patient appointments, complete and accurate maintenance of medical records, and providing support to clinical and administrative staff to enable operations to run as smoothly as possible on a daily basis

JOB SPECIFIC DUTIES:

Appointment Scheduling

+ **Confirms the patient’s primary care insurance coverage is Medicare**

+ **Schedules appointments within five days according to patient need and convenience or according to physician order**

+ **Accurately completes new patient registration form**

+ **Checks appointment book, computer or chart for future appointments and reschedules or cancels as necessary**

+ **Informs new patients of arrival time, need to bring insurance cards, all medications, and photo identification**

+ **Neatly records patient’s full name, telephone number, appointment type ( and other computer required information if applicable)in appointment book**

+ **Obtains patient’s authorization for release of medical records from other physicians, hospitals, clinics, etc., and secures copies of patient’s medical records in a timely manner**

+ **Calls all scheduled patients the working day prior to the appointment as a reminder**

Check-In Responsibilities

+ **Copies schedule for next day and pulls all charts on schedule**

+ **Prepares charts with proper forms, ensuring completion of each form including the medical record number and application of all labels**

+ **Reviews all demographics with patient to ensure accuracy and completion**

+ **Performs patient registration in Paradigm system, completing all screens accurately, creating a patient account**

+ **Is familiar with and can explain each business office document to the patient and/or care giver**

+ **Interacts appropriately with patient and/or care giver during patient registration**

+ **Communicates effectively and courteously with patient at all times**

+ **Copies all insurance cards and verifies current coverage confirming that Medicare is the primary insurer.**

+ **Collects copies of all Advanced Directives as indicated**

+ **Informs staff of private patient issues**

Missed Appointment Responsibilities

+ **Calls patients who are more than 30 minutes late to inquire about missed appointment and reschedule as necessary**

+ **Notes in patient chart when unable to reach patient, patient chooses not to reschedule, or patient cancels appointment**

+ **Marks on the nurse’s copy of the schedule, rescheduled or cancelled**

Check-Out Responsibilities

+ **Collects any patient responsibility for the facility insurance or whose secondary insurance does not cover the visit**

+ **Collects Medicare deductible and has patient sign Conditions For Treatment form at the beginning of the year**

+ **Provides patient with receipt of transaction, keeping a copy for the cash box**

+ **Copies any patient instructions and places in medical record**

+ **Records on daily schedule the level of service, procedures, all referrals, and evidence of completion of registration, entering of charges, and abstracting/coding and provides for Director for tracking statistics**

+ **Keeps all logs up to date and accurate**

+ **Keeps all logs up to date and accurate**

Other Position Specific Functions

+ **Opening and closing of North Florida Endoscopy Center including the proper use of alarm system**

+ **Greeting patients and visitors using eye contact**

+ **Monitors office supply inventory and orders supplies**

+ **Participates in Conferences on Patient Care.**

+ **Accurately monitors stamp supply**

+ **Performs quality checks on medical records**

+ **Remains informed of Medicare guidelines**

+ **Directs billing inquiries appropriately**

+ **Directs all patient inquiries appropriately**

+ **Explain tasks and offer minimal supervision to volunteers**

+ **Complete all requests for copies of medical records from outside or regulatory agencies**

+ **Completes Scheduled Patients charts daily**

+ **Maintains supply of blank forms and new patient packets**

+ **Distributes office mail and staff messages timely**

+ **Monitors MOX messages from hospital and responds appropriately or forwards message**

+ **Maintenance of filing system**

+ **Answers phone is courteous, timely manner**

+ **Assures “Waiver Signed” indicated on Encounter Form if applicable**

+ **Mails out letters to referring Doctors.**

What qualifications you will need:

+ Basic Cardiac Life Support must be obtained within 30 days of employment start date.

+ 1-2 years related experience.

+ High School Graduate or GED preferred.

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women’s health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Medical Office Asst GI Center opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.