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President and CEO - MercyOne
- Trinity Health (Clive, IA)
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Employment Type:
Full time
Shift:
Description:
Position Purpose
The President and CEO (CEO) provides executive leadership to the Regional Health Ministry (RHM) of MercyOne to fulfill the Mission, Vision and Values of Trinity Health. Provides strategic direction to Ministry executive and senior leadership teams for the overall achievement, advancement, and success of MercyOne and in support of Trinity Health system strategic plan. Accountable for leading, guiding, and directing Trinity Health (TH) strategy with an operational emphasis on Business Development, Financial Success, System Integration, Team & Culture Building, Philanthropy, Physician Partnerships, Clinically Integrated Networks, Community Health & Wellbeing, and Advocacy for MercyOne.
About Us
MercyOne
MercyOne is a connected system of health care facilities and services dedicated to helping people and communities live their best lives. The system’s more than 230 clinics, medical centers, hospitals and care locations are located throughout the state of Iowa and beyond. Today, the nonprofit Regional Health Ministry (RHM) generates more than $3.9 billion in combined revenue and employs more than 22,000 colleagues, including 1000+ physicians. Headquartered in central Iowa, MercyOne is the second largest RHM within Trinity Health.
Trinity Health
Trinity Health ($25+B) is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues, with 8,900 employed physicians and 30,000 affiliated physicians, providing clinical caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, 121 urgent care locations, 28 PACE center locations, and has many other health and well-being services. Headquartered in Livonia, Michigan, the health system provides $1.4B per year in Community Benefit and $2.9B per year in Community Impact.
Learn more at MercyOne.org and Trinity-health.org
Promise Statement
We Listen. We Partner. We Make it Easy.
Our Actions
+ Listen to understand.
+ Learn continuously.
+ Keep it simple.
+ Create solutions.
+ Deliver outstanding service.
+ Own and speak up for safety.
+ Expect, embrace and initiate change.
+ Demonstrate exceptional teamwork.
+ Trust and assume goodness of intentions.
+ Hold myself and others accountable for results.
+ Communicate directly with respect and honesty.
+ Serve every person with empathy, dignity and compassion.
+ Champion health equity and common good.
Mission:
We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Vision:
As a mission-driven innovative health organization, we, MercyOne, will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.
Core Values:
**Reverence:** We honor the sacredness and dignity of every person.
**Commitment to Those Experiencing Poverty:** We stand with and serve those who are experiencing poverty, especially the most vulnerable.
**Safety:** We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
**Justice:** We foster right relationships to promote the common good, including sustainability of Earth.
**Stewardship:** We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
**Integrity:** We are faithful to who we say we are.
**Our Trinity Health Culture:** Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Essential Functions:
Mission Leader
Stewards the Mission by leading with a demonstrated commitment to the faith, values and traditions of Catholic Health Ministries, that inspires a culture of commitment to the mission, vision and values of Trinity Health. Develops an active and deep understanding of canonical and civil responsibilities of the ministry. Provides leadership in the governance of the system. Serves as a member of the Board for assigned ministry/ies. Participates in system and Regional Health Ministry (RHM) governance to ensure a coordinated system of shared governance throughout Trinity Health. Enables the implementation of policies set by the Board of Directors.
Strategist
Leads the development of and updates to assigned ministry’s strategic plan. Envisions and cultivates growth opportunities and positions the organization for anticipated threats by clearly and consistently articulating a direction for future opportunities to internal and external stakeholders. Frames strategy as a compelling and achievable story and communicates it broadly and effectively. Assures a national influence and corporate presence in public policy and advocacy efforts and provides philanthropic planning, accountability and visibility that support the organization's philosophy, Mission, and Vision. Maintains an active involvement in external organizations. Leads standardization/systemness and optimization of organizational capabilities including policy, process, and methodology, establishing a national community of practice. Develops and revises the portfolio of services, locations and capabilities that evolve and transform as regulatory and payment models change, new enabling technologies emerge, healthcare delivery requirements change and new capabilities become known. Seeks patient/member/resident/client/customer, provider, partner and colleague input for use in strategic decision-making and translates those expectations into shaping the organization’s future goals and direction. Strengthens the physician delivery system and care excellence by building constructive relationships, structures and partnerships with physicians and clinicians across the system. Guides to ensure physician integration. Ensures that the physician's and clinician’s perspective is adequately represented and considered in decision-making.
Results Leader
Provides executive oversight to implementing the philosophy, Vision and Mission, strategic and achieving balanced scorecard goals that include (but not limited to) patient/member care quality, patient and colleague safety, care experience, community impact, health equity, colleague engagement, clinician engagement, portfolio growth, financial plans, operating plans, and budgets/forecasts for Trinity Health. Creates a culture that is achievement-oriented and makes needed changes happen by gaining commitment from stakeholders and eliminating barriers. Leverages skill, learning, innovation and scale to maximize the capabilities of a national health system. Ensures that governance, leadership structures and decision-making authority is clearly defined, and controls are established throughout the organization thereby eliminating organizational bottlenecks and improving timeliness and effectiveness. Ensures systems are in place that enforce / reinforce internal and external stakeholders shared responsibility for delivering the right results and are carried out throughout the organization including rewarding collaboration and mutual assistance in the senior team. Actively sponsors and coaches teams working on strategic initiatives and publicly recognizes outstanding team performance.
Talent Manager
Ensures the organization has a clear and consistent message to internal and external stakeholders, recruits and fosters talent and assures that there are systems in place to keep people throughout the organization well-informed and engaged. Clearly articulates where the organization must be unified and where differences should be fostered to leverage capabilities and meet unique requirements of communities. Articulates the organization’s strategy so that people at all levels see how their work contributes to the organization’s success and proactively changes systems and processes that reinforce inappropriate patterns of behavior in the organization. Implements systems that strengthen competencies needed to deliver value to stakeholders. Is actively and personally involved in attracting, developing, and retaining key clinical, technical and business leaders, encourages the consideration and incorporation of diversity of views and thoughts and invests in resources that ensure colleagues can perform and develop in their current and future roles. Makes internal and external stakeholders aware of the organization’s commitment to corporate citizenship.
Talent Developer
Oversees systems to develop the future talent needed of executive, middle management and front-line leadership who demonstrate a commitment to the values and traditions and can implement the mission and strategic directions of Trinity Health and architects a process to identify what the organization’s future talent needs will be. Sponsors the process of aligning what the organization offers colleagues with the expectations of next-generation talent and helps key internal and external stakeholders understand the long-term benefits of working for the organization. Oversees development systems that build next-generation talent and sponsors targeted development assignments for high-potential leaders. Gives direct feedback to key leaders in the organization about their potential in the organization and finds or creates opportunities for key leaders to fulfill their career goals. Builds external stakeholder confidence in Trinity Health’s leadership capability to both achieve planned business results and provide exceptional talent development experiences as a great place to work. Engages in personal continuous learning and development, including but not limited to personal leadership development and executive coaching support, evolution of healthcare science, practices and capabilities, advanced information management capabilities and enabling technologies, etc. that are required for the ministry to evolve and transform.
**Maintains a working knowledge** of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of conduct, as well as other policies & procedures in order to ensure adherence in a manner that reflects honest, ethical & professional behavior.
Leadership Competencies:
As a Trinity Health Executive, one is expected to demonstrate leadership traits which support the health system’s Mission Statement, Vision, Promise and Core Values (as identified above). To this end, Trinity Health Leaders have:
+ An absolute dedication to the patient experience, quality, and patient safety.
+ Commitment to colleague engagement with a demonstrated ability to improve.
+ Understanding and ability to implement new care models to deliver the triple aim through Alternative Payment Models.
+ Appreciation for the intricacies in managing physician/clinical relationships and successfully align and engage clinicians.
+ A leadership philosophy that integrates performance excellence methods and a management system to achieve continuous operational excellence.
+ Ability to operate in complex matrix environment working effectively with local and system teams.
+ Experience in a mission-based organization that effectively assures the development of a sustainable business model that supports effective execution of the mission – by never losing sight of it.
+ Ability to lead and operationalize growing market share and covered lives.
Trinity Health Core Competencies:
+ Serve in a Catholic, Mission-Driven Ministry
+ Develop Self, Individuals and Teams
+ Build Relationships
+ Apply Strategic Thinking
+ Communicate Effectively
+ Expect, Embrace and Initiate Change
+ Deliver Results
+ Advance the Health Care Environment
Qualifications and requirements
+ A minimum of ten (10) years of senior-level management experience, including experience as a Regional President/Chief Executive Officer, Chief Operating Officer, and/or President/Chief Executive Officer of an integrated health care entity or large, complex heath system. While not required, experience in a Catholic or other faith-based healthcare organization is a plus.
+ MHA, MBA, or other advanced degree in a related field is required.
+ Advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs.
+ Strategic, operational, and financial turnaround experience in a large complex healthcare enterprise is preferred and a plus. Must be able to drive sustained positive financial performance.
+ Deep experience with integration of services, processes, and systems.
+ Experience marketing and branding within competitive markets with shifting patient populations.
+ Extensive knowledge and understanding of current health care trends and practices.
+ Highly developed interpersonal and communication skills and business acumen.
+ Must be able to operate effectively in a collaborative, shared leadership environment.
+ Ability to identify, create and foster an organizational culture that is supportive of and builds upon the Trinity Health faith-based traditions and vision for a healing ministry.
+ Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
+ Should have a passion for transforming a health care system into one that delivers the triple aim of better health, better care, and lower costs. Should have evidence of helping health care organizations make meaningful progress in pursuing these goals.
+ Should have experience and accomplishments demonstrating a willingness and ability to manage/or be part of a management team that successfully managed across the continuum of care including physician practices and beyond the acute setting only.
+ Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries.
+ Must be able to effectively analyze, communicate, and respond.
Physical and Mental Requirements and Working Conditions
+ Must be able to adapt to frequently changing work priorities
+ Must be able to travel as needed to the various Trinity Health sites.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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