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Summary The Equal Employment Opportunity (EEO) Specialist is assigned to the Human Resources (HR) Branch; Commander, Navy Installations Command (CNIC); Millington Detachment; Millington, Tennessee. This is a developmental position to the full performance level of NF-0260-04, EEO Specialist. This position is eligible for non-competitive promotion to the NF-04 level upon successfully meeting the requirements and training of the NF-0260-04. Responsibilities In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. This is an entry level developmental position. Incumbent will perform duties of the EEO Specialist position within appropriate skill level and ability, and under close supervision. Upon satisfactory completion of the developmental period, incumbent may be non-competitively promoted to the target level position grade. The incumbent, at the NF-03 level, will be primarily responsible for intake functions which include triaging and documenting calls from CNIC NAF employees and applicants, gathering pertinent information, and referring personnel to the appropriate venue for resolution. Incumbent may be assigned to perform any of the following duties at the full performance level: Performs full range of EEO complaint processing duties in accordance with Equal Employment Opportunity Commission (EEOC) and Department of Navy (DON) guidance. Duties include EEO intake, EEO counseling, and processing of formal complaints of discrimination. Explains all available options to employee/applicant, to include the benefits of Alternative Dispute Resolution (ADR). May serve as a ADR convener and/or mediator. Coordinates with Human Resources (HR), Labor & Employee Relations (LER), or CNIC NAF supervisors to gain information on reported policies/practices and to facilitate resolution of matters where there is no intent to enter the EEO process. Counsels EEO pre complaints and facilitates timely movement through the formal process. Inputs all required information on inquiries and complaints into the iComplaints system for tracking and reporting purposes. Coordinates reasonable accommodation efforts within CNIC NAF. Advises managers on statutory responsibilities to provide reasonable accommodation to employees and applicants with disabilities. Researches disability related inquiries and provides guidance/recommended accommodation solutions in accordance with the Rehabilitation Act of 1973 (as amended) and other Federal/EEOC and DON regulations and procedures. Collaborates with Regional HR leaders on disability related matters and monitors and tracks requests within the CNIC NAF organization for centralized reporting purposes. Prepares Management Directive 715 report. Analyzes workplace demographic data to identify trends and barriers within the CNIC NAF workforce. Recommends solutions to emulate EEOC's Model EEO Program and to further affirmative employment initiatives. Coordinates Special Emphasis Program efforts within CNIC NAF as mandated by applicable regulations, directives, and instructions. Analyzes workforce demographic data to identify barriers for special emphasis groups (e.g., Federal Women's Program, Hispanic Employment Program) that are underrepresented. Recommends solutions to problems affecting the promotion, development, training, and recruitment of special emphasis groups or groups that have less than expected participation rates in specific occupational categories or grade levels within the agency's workforce. Contributes to Management Directive 715 report. Conducts EEO training sessions about EEO subjects (to include but not limited to reasonable accommodation, harassment, No Fear) to employers and managers concerning their rights and responsibilities in the implementation of EEO program requirements. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess at least one of the following: A master's degree in a field directly related to this position. At least two full years of progressively higher-level graduate education leading to a master's degree in a field directly related to this position At least two years of specialized experience implementing the of laws, executive orders, directives and regulations applicable to the Department of Navy (DON) programs. A qualified candidate also possesses the following: Knowledge of a body of standardized administrative, clerical, or technical procedures to support the work of an EEO program. This includes general knowledge of the sequence of steps in performing the major functions of the office and detailed knowledge of the procedures, policies and operations to carry out a variety of support tasks. Knowledge of laws, executive orders, directives and regulations applicable to Department of Navy (DON) EEO program(s) and skill in applying them in a wide variety of situations. Knowledge of EEO procedures, and general practical knowledge of personnel administration to explain regulations and procedures; to respond to questions concerning policies, practices and operations of EEO complaints processing; and to research and compile information pertaining to EEO complaints processing. Knowledge of DON and CNIC organizations, structure, mission, functions, goals, priorities and administrative policies and procedures. Knowledge of CNIC NAF regulations and policies to include NAF HR and EEO processes and practical experience in application of those regulations and policies. Knowledge of the Equal Employment Opportunity Commission (EEOC) organization, mission, and EEO complaint processing procedures. Knowledge of iComplaints system and data entry requirements. Skill in fact-finding and analysis to obtain, organize, and report relevant information and to make conclusions about its meaning. This includes skill in interviewing persons to obtain facts and opinions in stressful situations and skill in planning and conducting interviews to obtain information and determine the relevance of information necessary to answer specific questions or solve routine problems. Skill in written and oral communications sufficient to prepare and present findings and recommendations. Education This position does not have a positive education requirement. Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.