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Job Summary

We are seeking an Education Program Manager to design, develop and deploy engaging learning solutions for key internal initiatives such as Cybersecurity Awareness Campaigns, along with various Workplace Apps & Tools targeted at end users across the enterprise globally. Solutions for these initiatives may include eLearning course development, online resources creation and live learning event planning, development and delivery.

Job Duties

+ Learning planning – Create learning plans with detailed learning needs analyses for key initiatives to ensure learning needs are addressed in support of end user adoption and satisfaction with the technology experience at the Company.

+ Learning experience design - Collaborate with team and stakeholders to plan, co-create and/or design learning experiences fit for the audience and needs of the initiative or product offering. This may include live learning events, eLearning courses and on-demand resources and announcements.

+ Learning content development - Develop learning content for various technology solutions which are accessible and understandable to a non-technical audience. Support content development including facilitator scripts and presentation materials for live learning events.

+ eLearning development - Build interactive eLearning solutions and deploy in Company Learning Management Systems.

+ Video development - Create instructional and internal marketing videos with and without audio, recording own voiceovers as needed.

+ Learning facilitation and delivery – Facilitate live or in-person sessions with global audiences focused on technology products, services and/or initiatives, leveraging interactive methods to maximize learner participation, engagement and retention.

+ Learning project and program management – Manage various Learning projects and initiatives to ensure quality, on-time delivery per plan requirements.

+ Learning surveys and evaluation – Ensure all learning deliverables include a listening and measurement strategy and implement surveys and evaluation methods to support each one.

+ Work with business teams to encourage a security mindset throughout business processes from concept, implementation and operations.

+ Maintain documentation of the Security Awareness and Education program and any exceptions for regulatory compliance

Job Minimum Requirements

• Experience leading education, training, or awareness activities.

• Bachelor's degree and 5+ years of instructional design expertise

Preferred Experience

+ Instructional design experience creating courses in technology related areas such as Artificial Intelligence (AI), Cybersecurity, Secure Development and other security related training for internal end users

+ Knowledge of adult-learning principles, instructional design frameworks such as ADDIE or Successive Approximation Model (SAM)

+ Strong eLearning development skills

+ Ability to educate end users on complex or technical subjects in clear and engaging ways

+ Experience designing and delivering engaging virtual instructor-led training (VILT) sessions via Zoom.

+ Experience producing live action and graphics-based instructional videos

+ Experience in voiceover recording

+ Strong project management skills to ensure quality and on time delivery

+ Experience working in an agile development environment

+ Develop appropriate multimedia assets using available tools, including AI-based

+ Proven creative chops—experience with digital media, video production, design, or storytelling.

+ Hands-on skill with tools like Adobe Creative Suite, Canva, video editing platforms, or AI content tools. Preference on tools such as OpenArt, Invideo, Runway, and Suno, however similar tools are a possibility.

+ Own the curation process to maintain relevance and accuracy of training content

Compensation:

The target salary range for this position is $130,000-160,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.