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  • Management and Program Analyst

    Patent and Trademark Office (Alexandria, VA)



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    Summary This position is located in the Office of the Chief Administrative Officer (OCAO), Office of Human Resources (OHR), Office of the Director and is responsible for coordinating and performing a variety of management programs impacting OHR to include serving as OHR's lead HR data analyst and systems subject matter expert (SME), collecting, validating, and analyzing hiring and recruitment metrics across multiple platforms to produce dashboards, briefings, and recommendations. Responsibilities The physical worksite for this position is located in Alexandria, Virginia.This position is eligible for situational telework per agency and business unit discretion/policy. This role is the ideal next career step if: You enjoy serving as a subject matter expert for HR analytics tools and systems (e.g., USA Staffing, Monster Hiring Management Analytics, PALM CEDR, FPP, CCC, PDP, TRAM, OASIS, eDRS, AHD) and for standard MS Office applications. You are a collaborative business partner who can provide operational updates, and accurate and timely advice on procedures, reports, requirements, and other administrative matters required to effectively implement OHR directives, and instructions to include identifying procedural problems in administrative program operations. You are a detail-oriented and can prepare and present data-driven recommendations to management; produce and maintain data visualizations, dashboards, and reports used in program reviews and decision-making. You are passionate about innovation and continual improvement. Requirements Conditions of Employment Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available here: Administrative and Management Positions Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-12. Specialized experience for this position includes: Experience in leading complex data management projects, interpreting data and analyzing results; Experience in developing and establishing new methods for measuring and improving operational effectiveness and productivity; and Experience in preparing and presenting data-driven recommendations to management; produce and maintain data visualizations, dashboards, and reports used in program reviews and decision-making. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Education cannot be substituted at this grade level. Additional Information Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. This is a Non Bargaining Unit position. This is a Public Trust position and has a risk level designation of "MODERATE". Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation. The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. Relocation Expenses are not authorized and will not be paid. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP. CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued. All application materials become the property of the United States Patent and Trademark Office. USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at USPTO Reasonable Accommodations. The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity via email ([email protected]) or phone (571-272-8292).

     


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