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Job Summary and Responsibilities

At CHI Health at Home Hospice Mercy, we strive to embody our mission of delivering hope and healing to those we serve. **As a Volunteer Coordinator** , you’ll engage in a range of exciting

responsibilities, including:

+ Adhering to the Corporate Compliance Program, including confidentiality HIPAA protected health information.

+ Coordinating the recruitment, training, evaluation, and retention of volunteers.

+ Updates volunteer curriculum on an ongoing basis.

+ Coordinating and providing indirect supervision to volunteers needed for patientneeds, office help and bereavement activities.

+ Responsible for accurately reporting monthly volunteer hours, obtaining volunteerdocumentation and recording activities.

+ Maintaining a communication tool for volunteers to stay involved and current onhospice activities.

+ Function independently, but seeks and accepts guidance from other members ofthe interdisciplinary group, or from members of the community.

+ Participating in Performance Improvement (PI) Program Coordination; includingassisting with the overall development and implementation of the PI plan,assisting in the identification of goals and related patient outcomes, participationand reporting of activities and outcomes, development and implementation ofcorrective plans.

+ Participating in Quality Assurance Performance Improvement (QAPI) in hospiceactivities such as IDT meetings, in-service education, department meetings, andrelevant committees.

+ Participates in hospice activities such as IDT meetings, in-service education,department meetings, and relevant committees.

Benefits:

• Generous annual bonus opportunity based on company performance

• Excellent holiday and paid time off plans

• Medical, dental, and vision plans

• Tuition reimbursement for degree-seeking students

• Employer contribution to your 401(k)

Job Requirements

+ Bachelor’s Degree required in healthcare, human services or related education. Experience may be substituted.

+ Two years in human services, preferably having volunteer or volunteer coordination experience, experience with death / dying issues. And/Or Supervisory experience preferred.

+ Compliant with appropriate state certification/registration and Company requirements as necessary.

+ Demonstrates excellent organizational skills.

+ Knowledgeable in using Microsoft programs (Word, Excel, PowerPoint) and Outlook.

+ Ability to maintain both a high standard of courtesy, cooperation and respect in dealing with bereaved caregivers.

+ Excellent verbal communication with focus on listening skills.

+ Ability to interact with a variety of personalities.

Where You'll Work

NOW HIRING A VOLUNTEER COORDINATOR!

CHI Health at Home Hospice Mercy is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$19.47 - $26.78 /hour

We are an equal opportunity/affirmative action employer.