• Pharmacy Technician

    Actalent (Altamonte Springs, FL)


    Job Title: Pharmacy TechnicianJob Description

     

    We are seeking dedicated Registered Pharmacy Technicians to join our call-center team. This role involves managing a high volume of inbound phone calls and handling various tasks related to patient prescriptions. The ideal candidate will demonstrate strong communication skills, particularly in verifying HIPAA information and maintaining confidentiality while interacting with patients and providers.

    Responsibilities

    + Handle a high volume of inbound calls in a call-center environment.

    + Receive, review, and verify patient prescriptions.

    + Prepare and scan documents, verifying patient data, and submit prescription orders into the pharmacy data system.

    + Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed.

    + Work closely with pharmacists and pharmacy teams to ensure timely fulfillment of patient and provider needs.

    + Coordinate with call center Hub program(s) as applicable.

    + Coordinate the order and enter prescriptions according to their urgency through the pharmacy processing system.

    + Maintain professionalism and document within processing systems according to policies and procedures.

    + Efficiently enter data and information into the pharmacy processing system.

    + Prioritize and organize work to meet deadlines.

    + Ensure compliance with applicable laws, regulations, and policies.

    Essential Skills

    + Registered Pharmacy Technician license.

    + Proficiency in data entry and strong computer skills.

    + Knowledge of pharmacy operations, prescription processes, and customer service.

    + Experience working in a call center or retail pharmacy environment.

    + Ability to manage dosing and dosage inquiries.

    + Strong communication and customer service skills.

    Additional Skills & Qualifications

    + 1-2 years of pharmacy work experience preferred.

    + Spanish language proficiency is an advantage.

    + Experience with non-commercial pharmacy settings.

    + Strong time management and organizational skills.

    + Adaptability and flexibility in a dynamic work environment.

    + Efficient typing skills.

    + High School Diploma or GED.

    + Florida Board of Pharmacy Registered Pharmacy Technician license.

    + Proficiency in email programs, instant messaging, and Microsoft Office Suite.

    + Ability to multitask and handle multiple requests simultaneously.

    + Capability to navigate multiple computer programs with dexterity.

    Work Environment

    This position is onsite in Lake Mary, FL, operating within a structured call-center environment. Employees will be provided with necessary equipment, including a laptop and headset. The work schedule is Monday to Friday, with shifts potentially falling between 8am and 8pm EST. The hours of operation are from 7am to 10pm and may change based on business needs. Breaks include a 30-minute lunch and two 15-minute breaks, which are scheduled and non-flexible.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Altamonte Springs, FL.

    Pay and Benefits

    The pay range for this position is $21.00 - $21.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Altamonte Springs,FL.

     

    Application Deadline

     

    This position is anticipated to close on Dec 1, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.