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Join our Consumer & Community Banking division, a leader in credit card sales and deposit growth, offering diverse financial services. As part of the Anti-Money Laundering/Know-Your-Customer Controls team, you'll ensure compliance with key regulations and collaborate across departments to uphold regulatory standards. We are looking for a KYC Officer to lead strategic initiatives, ensuring compliance and high-quality due diligence for client relationships.

As the Dealer Services - AML/KYC Officer within the AML/KYC Controls team, you will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards. You will manage the renewal cycle of KYC records, assess and execute risk management activities, and support the design and implementation of AML/Compliance programs. This role offers the opportunity to work autonomously, make impactful decisions, and contribute to the development of best-in-class AML solutions.

Job Responsibilities

+ Independently manage the renewal cycle of KYC records, ensuring timely portfolio management and quality standards in partnership with Relationship Management.

+ Assess and execute risk management activities in line with firm compliance standards, identifying and escalating emerging risks related to customer business activities.

+ Support the design, development, implementation, review, and reporting of AML/Compliance programs and initiatives, addressing AML risks and controls.

+ Assist in developing solutions or systems to address identified issues or gaps within processes.

+ Complete assigned project tasks with strong attention to quality and timeliness, facilitating recommendations and escalation to management as needed.

+ Support the transition of projects to business-as-usual status and produce standard/ad hoc management reports and presentations, potentially presenting to management.

+ Coordinate with Risk Officers, Compliance Officers, Legal Advisors, and other partners on LOB-specific and cross-LOB issues.

+ Provide support for Exam/Audit/Compliance readiness, including documentation of processes and proof of compliance with firm policies and KYC standards.

+ Maintain up-to-date knowledge of regulatory and role-specific requirements, and monitor application of AML/KYC risk management and control best practices.

+ Provide ad hoc support to senior team members and personal support to new team members through shadowing and mentoring.

+ Demonstrate knowledge of Commercial Lending and Commercial Banking Systems (Party Central, ICRD, CDD/COLT), and make recommendations and decisions on day-to-day issues, referring project direction/scope decisions to management.

Required qualifications, capabilities, and skills

+ Bachelor's degree or equivalent experience

+ Minimum of 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or equivalent subject matter expertise in a relevant business related function/operation

+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

+ Excellent time management and organizational skills

+ Strong analytical and problem solving skills

Preferred qualifications, capabilities, and skills

+ Business knowledge - ability to understand the business / knowledge of regulation surrounding business

+ Communication/presentation - excellent written and verbal communication skills with an ability to articulate in a meaningful and actionable manner

+ Networking - strong interpersonal skills; strong collaboration and relationship building skills

+ Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.

+ Decision Making/Judgement - moderate level of independent decision making using sound judgement

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans