• Supervisor House of Mercy

    Trinity Health (Des Moines, IA)


    Employment Type:

    Full time

    Shift:

    Description:

    The Operations Supervisor plays a critical role in ensuring a safe, supportive, and well-functioning environment for clients, staff, and visitors. This position provides leadership and oversight across several essential service areas including: dietary, environmental services, equipment oversight, risk prevention/management, and building/facility issues. The Operations Supervisor ensures that all areas function efficiently, remain in compliance with regulatory standards, and align with the mission of House of Mercy.

    ESSENTIAL FUNCTIONS** **:

    + Serve as an active member of the House of Mercy leadership team, collaborating across departments to align operations with the organization’s mission and strategic goals.

    + Supervise, guide, and direct dietary services to ensure that meals are prepared and served according to health, safety and nutrition guidelines.

    + Monitor dietary staff performance, training and scheduling.

    + Supervise, guide and direct environmental services staff performance, training and scheduling.

    + Oversee daily housekeeping and sanitation practices across all facilities.

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED** **:

    + Bachelor’s degree in a human services related discipline from an accredited program, required.

    + CADC certification, preferred.

    + Valid Driver’s License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.

    + One (1) year supervisory experience, preferred.

    + Minimum of 5 years of experience working in a human services or related field, such as healthcare, behavioral health, social services, or nonprofit administration.

    + Proof of completion of Mandatory Reporter abuse training specific to population served within 30 days of employment.

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran