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ASnapshot of Your Day

Customer Order Management (COM) employees act as a liaison (or driver) between our regional (internal) customers (Operations, Aftermarket Parts & Project Management) and our global departments such for the supply of parts & consumables to wind farm sites. COM’s main responsibilities are: Obtaining and providing expected delivery dates, shipment tracking information and proof of deliveries, initiates expediting and supports supply solutions when required, ensures that system orders are processing correctly, helps manage order delivery scheduling, helps support customer service and quality issues and monitors backlog to reduce order aging. A typical day would involve meetings with your assigned customer base to manage and address open order lines and support requests and questions as needed. You would then use the many system reports (Open Order Report, Completed Order Report, Incompletion Log, VL06O Delivery Note Report, APO Schedule Report & Planning Tracking Report) & tools (MD04 Order Pegging, TD Playbook, Jira Ticket System & MD Ticket System) available to you for the management of order lines with the goal of meeting our promised delivery times while meeting customer delivery expectations as best possible.

How You’ll Make an Impact

+ Strong customer relationships via regular meetings & communications

+ Driving on-time delivery to the systems first promise date(s).

+ Strong management of order line backlog to keep it from aging.

+ Manage delivery scheduling and help with quality issues.

What You Bring

+ Bachelor degree with 3-5 years of Supply Chain experience preferred or high school diploma or equivalent with 8 plus years preferred

+ Strong communication, negotiation and relationship building skills.

+ Strong organization and system skills & experience (SAP: S&D or EWM, Office: Excel, Power Point, Outlook, TEAMS & Word)

+ Understanding of Supply Chain and Purchase Order contract language with a background in the energy sector.

+ Applicants must be legally authorized for employment in the UnitedStates without need for current or future employer-sponsored workauthorization. Siemens Energy employees with current visa sponsorship maybe eligible for internal transfers.

Aboutthe Team

The team is made up of 7 to 8 COM staff with 1 to 2 COM leads (Systems & Training and Projects & Turbine Down) managed by a COM Manager Head of the department. Ideally the team is located within the NA region (Canada & USA) along with the wind turbine fleet and customers that they support while leaning towards centralization of the existing Orlando Florida & Oakville Ontario offices. Note: We do have team members that work remotely within the region from a home office.

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a

global leader in energy technology with a rich legacy of innovation spanning

over 150 years. Together, we are committed to making sustainable, reliable, and

affordable energy a reality by pushing the boundaries of what is possible. As a

leading player in the wind industry and manufacturer of wind turbines, we are

passionate about driving the energy transition and providing innovative

solutions that meet the growing energy demand of the global community. At Siemens

Gamesa, we are constantly seeking individuals to join our team and support our

focus on energy transformation

Rewards/Benefits

+ Career growth and developmentopportunities

+ Supportive work culture

+ Company paid Health andwellness benefits

+ Paid Time Off and paid holidays

+ 401K savings plan with companymatch

+ Family building benefits

+ Parental leave

This role may be based in various locations across the United States. Siemens Energy offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position varies by location. For positions based in the United States, the base salary range is $70,630 to $100,900 annually.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.