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VP, AI Transformation at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html)

New York, NY

BGB Group

VP, AI Transformation

Our Agency

BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.

Position Overview

The VP, AI Transformation will lead the design, implementation, and optimization of BGB’s AI-powered agency operating system—a connected ecosystem where human creativity is amplified by intelligent systems that automate workflows, optimize decision-making, and unlock new value streams.

Reporting to the EVP of Omnichannel & Technology, this leader will define, execute, and drive the AI product operating system for the Communications Division, driving measurable operational efficiency, adoption, and competitive differentiation. The Director will serve as the bridge between strategic intent and technical execution—guiding internal teams and development partners to deliver scalable, secure, and compliant AI solutions that elevate how BGB delivers work.

What You’ll Achieve

+ Lead the planning, execution, and scaling of BGB’s multi-phase AI roadmap for the Communications Division.

+ Deliver high impact, measurable improvements in creativity, efficiency, and the quality of BGB’s solutions for clients.

+ Build the foundation for scalable AI capabilities that enhance client value and agency differentiation.

+ Play a central role in shaping the future of how creativity, science, and intelligent systems come together at BGB.

Role Requirements

Strategic Leadership

+ Own BGB’s AI Operating System vision and translate it into a product roadmap for the Communications Division, aligned with Phases 1–3 of the AI Strategy (Foundation → Automation → Differentiation).

+ Partner with senior leadership to prioritize initiatives that drive measurable business value and define ROI frameworks for AI-driven transformation.

+ Build alignment between AI initiatives and BGB’s broader innovation, operations, and technology strategies.

Product Development & Delivery

+ Lead end-to-end product lifecycle management for AI solutions—from concept to pilot to enterprise rollout.

+ Oversee selection and deployment of off-the-shelf tools

+ As required, lead internal and external teams to plan, launch and scale custom-built agentic systems to streamline workflows and enhance creativity.

+ Collaborate with internal stakeholders across Creative, Medical, Analytics, Strategy, and Project Management to identify high-value use cases and workflow opportunities.

Governance, Change Management & Enablement

+ Lead the AI Center of Excellence (COE) to establish governance, compliance, and operational standards.

+ Partner with HR and Learning teams to implement the AI Champions program, delivering function-specific training and adoption support.

+ Drive cultural adoption of AI through best-practice playbooks, prompt libraries, and documented use cases by function.

+ Develop and maintain dashboards to track adoption, engagement, efficiency, and compliance (“Amplify Index”).

Measurement & Continuous Optimization

+ Monitor and analyze product performance to assess impact on cycle time, productivity, and quality.

+ Establish KPI frameworks to quantify business outcomes and identify improvement opportunities.

+ Identify and incubate opportunities to commercialize proprietary AI tools and agentic systems that generate new client value streams.

+ Develop and deploy learning loops to keep BGB at the forefront of emerging AI technologies and industry transformation.

+ Partner with Operations and Transformation Office who will support the process documentation, change management, and integration into project workflows.

Preferred Qualifications

+ 8+ years of product management, technical program management, or management consulting experience.

+ Bachelor’s or advanced degree in computer science, engineering, data science, information systems, or related field, or equivalent experience.

+ Demonstrated success leading complex, cross-functional change management including technology implementations.

+ Strong technical understanding of AI/ML platforms, APIs, agent architectures, and data governance.

+ Proven ability to translate technical concepts into business outcomes and communicate effectively with executive and non-technical audiences.

+ Exceptional leadership, collaboration, communication and organizational skills.

Preferred Experience

+ 3+ years in AI/ML, enterprise automation, or data-driven SaaS.

+ Experience in healthcare, life sciences, or regulated industries.

+ Excellent problem-solving, communication, and strategic thinking skills.

+ Experience working in healthcare, pharmaceutical marketing, or regulated industries preferred.

Salary Range: $ 190,000-$240,000

The salary range provided is for the NYC-hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group.

BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.