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Development Services Technician III

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Development Services Technician III

Salary

$92,081.60 - $117,603.20 Annually

Location

1120 SW 5th Ave, OR

Job Type

Regular

Job Number

2025-00937

Bureau

Portland Bureau of Transportation

Opening Date

11/24/2025

Closing Date

12/8/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

The Position

Job Appointment: Full-Time

Work Schedule: Monday – Friday, 8 am-5 pm. An alternate schedule may be available.

Work Location: 1120 SW 5TH AVE, PORTLAND, OR 97204

Benefits: Please check our benefits tab for an overview of the benefits for this position.

Union Representation: PROTEC17

To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume.

Development Services Tech III is an essential part of the Real Property Services division. This position provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment.

About the bureau:

The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses with access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit the Portland Bureau of Transportation (https://www.portland.gov/transportation) . The Portland Bureau of Transportation embraces inclusivity through its service delivery, internal operations, organizational culture, and in its work with partners in the community.

What you’ll get to do:

+ Lead and participate in the work of technical and administrative personnel in the performance of technical, development review, and permit processing functions and administrative work.

+ Engage with the community, including residents, property owners, business owners, and community-based organizations.

+ Coordinate various stages of the permitting process.

+ Explain the City's processes, codes, and procedures.

+ Respond to customer and public inquiries and complaints; explain and interpret codes, policies, standards, fees, and procedures to the public.

+ Our Development Services Technician III team leaders may be assigned as the "single point of contact" on high-profile initiatives, requiring public speaking and coordination of multiple city codes as it pertains to that assignment.

+ Oversee the processing of applications for permits, inspections, or services; oversee permit issuance.

+ Sustain a culture of safety, organizational excellence, stewardship, and professionalism

+ Apply continuous improvement principles in standard daily work and long-range planning

An Ideal Candidate will have at least 5 years of professional engineering experience specializing in traffic design and operations, and 2 years of experience directing/planning the work of staff.

Who you are:

+ Diversity Champion: You believe in, support, and fight for diversity and inclusion in the workplace and the community. You prioritize ways to make it happen in a manner that benefits all stakeholders.

+ Detail-oriented: An organizer and planner who thrives on details and is uncompromising in consistency and accuracy.

+ Organized: Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment.

+ Relationship Builder: An outgoing professional who values building trust, partnerships, and relationships to support an inclusive culture and accomplish objectives more effectively.

+ Customer Service Focused: You maintain a customer-centric outlook. You facilitate, negotiate, and build consensus among diverse customers and stakeholders, including elected officials.

+ Excellent Communicator: You are a strong communicator to both technical and non-technical individuals, and proficient verbally and in writing

+ Problem Solver: You can identify problems early and value collaboration. You utilize active listening and effective communication, and facilitation skills in working with others to find resolutions

+ Authentic: Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers, and employees with respect and are accountable

+ Results Driven: This position is high-paced, dynamic, and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate, and professional manner

Questions?:

Terrol Johnson

Senior Recruiter

[email protected]

To Qualify

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience meet each of the following minimum qualifications:

+ Experience exercising sound independent judgment and initiative within established guidelines, such as evaluating compliance and regulatory issues and adopting effective solutions.

+ Experience functioning in a leadership capacity, delegating tasks, and promoting a culture of inclusivity, safety, and accountability.

+ Experience with the development and monitoring of performance with a focus on customer service, quality assurance, and continuous process.

+ Experience reading and interpreting various kinds of maps, permit records, architectural and engineering drawings, construction plans, and other technical materials.

+ Experience with effective written and oral communications, understanding your audience, and documenting successful completion for a wide range of assignments.

Applicant must also possess:

+ A valid driver’s license and acceptable driving record

The Recruitment Process

STEP 1: Apply online between November 24 , 2025, and December 8, 2025

Required Application Materials:

+ Résumé

+ Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

+ Veteran’s Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.

+ Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.

+ To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

+ Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflect your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

+ Your résumé should support the details described in your responses to the supplemental questions.

+ How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid, regardless of how recent) to ensure your offer reflects all your relevant experience.

+ Do not attach any additional documents. Do not attach a cover letter; it will not be reviewed.

+ All applications must be submitted via the City's online application process by the closing date and time.

+ E-mailed and/or faxed applications will not be accepted.

+ You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.

STEP 2: Minimum Qualification Evaluation: Week of December 8, 2025

+ An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, is weighted 100%.

+ Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

+ You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.0 1 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes#toc-examination-review) for complete information.

+ Additional evaluation may be required before establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of December 15th

+ Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): TBD

+ Hiring bureau will review and select candidates for an interview

Step 5: Offer of Employment: TBD

+ Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment.

*Timeline is approximate and subject to change.

Additional Information

Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

+ City of Portland Core Values

+ Recruitment Process - Work Status

+ Equal Employment Opportunity

+ Veteran Preference

+ ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos (https://tinyurl.com/pdxh2a) and offers How to Apply Classes (https://www.portland.gov/bhr/events) once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

An Equal Opportunity/Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

+ Health Care (Medical, Vision and Dental)

+ Carrot Fertility

+ Wellness Benefits

+ Life Insurance

+ Long-term disability coverage to eligible employees and their families.

+ Employee Assistance Plan

+ Flexible Spending Accounts

+ Retirement

+ Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

+ Family Medical Leave

+ City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for considering joining the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

A lack of a complete and thorough response to each of the supplemental questions in the space provided may result in disqualification from the examination. In addition, the selections you make and responses you provide in the questionnaire must accurately reflect what is documented in your resume.

Have you read and understood the information listed above?

+ Yes

+ No - If you have any questions, please contact the recruiter on the announcement.

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland sometimes gets requests for public records. Please choose the response that best fits your preference:

(Your choice will not affect your application process.)

+ I want my application to stay private. I understand that the City of Portland will keep my information confidential unless required to share it by law.

+ I allow my application to be shared. I understand that by choosing this option, my information is no longer private.

04

Do you have experience exercising sound independent judgment and initiative within established guidelines, such as evaluating compliance and regulatory issues and adopting effective solutions?

+ Yes

+ No

05

Provide a detailed example(s) of your experience exercising sound independent judgment and initiative within established guidelines, such as evaluating compliance and regulatory issues and adopting effective solutions.

In your response, include details that clearly reflect how you meet this minimum qualification. Such as:

+ Examples of when you used the knowledge skill or ability.

+ Role you served in (professional, internship, volunteer).

+ The impact and/or results of your experience.

+ Skills, training, transferable skills or lived experience you have that will help you in this area.

+ Total years of experience applying the knowledge, skill, or ability.

06

Do you have experience functioning in a leadership capacity, delegating tasks, and promoting a culture of inclusivity, safety, and accountability?

+ Yes

+ No

07

Provide a detailed example(s) of your experience functioning in a leadership capacity, delegating tasks, and promoting a culture of inclusivity, safety, and accountability.

In your response, include details that clearly reflect how you meet this minimum qualification. Such as:

+ Examples of when you used the knowledge skill or ability.

+ Role you served in (professional, internship, volunteer).

+ The impact and/or results of your experience.

+ Skills, training, transferable skills or lived experience you have that will help you in this area.

+ Total years of experience applying the knowledge, skill, or ability.

08

Do you have experience with the development and monitoring of performance with a focus on customer service, quality assurance, and continuous process?

+ Yes

+ No

09

Provide a detailed example(s) of your experience with the development and monitoring of performance with a focus on customer service, quality assurance, and continuous process.

In your response, include details that clearly reflect how you meet this minimum qualification. Such as:

+ Examples of when you used the knowledge skill or ability.

+ Role you served in (professional, internship, volunteer).

+ The impact and/or results of your experience.

+ Skills, training, transferable skills or lived experience you have that will help you in this area.

+ Total years of experience applying the knowledge, skill, or ability.

10

Do you have experience reading and interpreting various kinds of maps, permit records, architectural and engineering drawings, construction plans, and other technical materials?

+ Yes

+ No

11

Provide a detailed example(s) of your experience reading and interpreting various kinds of maps, permit records, architectural and engineering drawings, construction plans, and other technical materials.

In your response, include details that clearly reflect how you meet this minimum qualification. Such as:

+ Examples of when you used the knowledge skill or ability.

+ Role you served in (professional, internship, volunteer).

+ The impact and/or results of your experience.

+ Skills, training, transferable skills or lived experience you have that will help you in this area.

+ Total years of experience applying the knowledge, skill, or ability.

12

Do you have experience with effective written and oral communications, understanding your audience, and documenting successful completion for a wide range of assignments?

+ Yes

+ No

13

Provide a detailed example(s) of your experience with effective written and oral communications, understanding your audience, and documenting successful completion for a wide range of assignments.

In your response, include details that clearly reflect how you meet this minimum qualification. Such as:

+ Examples of when you used the knowledge skill or ability.

+ Role you served in (professional, internship, volunteer).

+ The impact and/or results of your experience.

+ Skills, training, transferable skills or lived experience you have that will help you in this area.

+ Total years of experience applying the knowledge, skill, or ability.

14

Do you have a valid state driver's license and an acceptable driving record?

+ Yes

+ No

Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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