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IT & Classroom Technology Support Technician

Overview

We are seeking a well-presented, customer-focused IT & Classroom Technology Support Technician with a strong passion for technology. This role is ideal for someone who thrives in a fast-paced academic environment, enjoys troubleshooting, and takes pride in delivering exceptional service. You will be the first point of contact for classroom technology issues, ensuring faculty, staff, and students have a seamless experience.

This position requires prior IT support experience and an interest in AV systems. If you are sharp, professional, and eager to grow your technical skills, this is an excellent opportunity to advance within a large office space solutions company in the Boston area.

Ideal Candidate Profile

Experience Level: Entry-level professional with 1–3 years of experience in IT or AV support, preferably in a high-level educational or corporate setting

Professionalism: Well-presented, articulate, and confident when interacting with faculty or executives

Technical Skills: Familiarity with Zoom and Microsoft Teams, including basic troubleshooting and meeting setup

Soft Skills: Strong communication, customer service orientation, and ability to work independently while maintaining attention to detail

Additional Plus: Comfort with general AV or IT support tasks (not required but beneficial)

Primary Responsibilities

Provide first-level support for classroom technology, including AV systems, displays, and conferencing platforms such as Zoom Rooms

Assist users with equipment operation, connectivity, and troubleshooting

Monitor system health and escalate recurring issues to internal teams and vendor partners

Perform routine checks and preventive maintenance on classroom technology

Maintain clean, organized, and functional technology spaces

Schedule

Monday through Friday, with shifts scheduled between 6:00 AM and 6:00 PM (coverage may vary within this window). Occasional Saturday support for live events as needed.

Qualifications

Required:

IT support experience, including hardware and software troubleshooting

Strong communication skills and polished, professional presence

Customer-first mindset and ability to work independently

Interest in AV technology and willingness to learn

Preferred:

Experience supporting classroom or corporate technology environments

Familiarity with conferencing platforms (Zoom, Teams) and AV health checks

Compensation

Pay is based on experience.

Career Growth

This role offers hands-on experience with IT and AV technologies while supporting a large office space solutions company. Successful candidates can grow into advanced technical roles, project coordination, or specialized AV/IT positions over time.

Job Type & Location

Contract-to-Hire position based out of Cambridge, MA.

Job Type & Location

This is a Contract to Hire position based out of Cambridge, MA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cambridge,MA.

Application Deadline

This position is anticipated to close on Dec 8, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.