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Mortgage Senior Loans Processor

Our Company

At FirstBank PR , we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview

The Senior Loans Processor handles mortgage loan processing and ensures compliance with regulations and company policies. Perform a pre-underwriting analysis of the loan and recommend a decision. Serve as a mentor to junior processors.

What you’ll do

File Review and initial analysis

+ · Evaluate loan applications by verifying and analyzing credit, income, assets, and collateral to determine risk and ensure compliance with investor and policy guideline.

+ · Verify that all required documentation is completed.

+ · Identify incomplete and/or discrepancy in information and/or documents.

+ · Interview with borrower and request documents.

Loan Risk evaluation

+ · Assess borrower credit, risk, and payment capacity to confirm compliance with investor and policy guidelines.

+ · Analyze Desktop Underwriting (DU), Guarantee Underwriting System (GUS), and related data to validate loan eligibility and supporting documents.

+ · Review collateral for value and safety and evaluate Loan to Value ratios and overall exposure.

Documents collection and verification

+ · Coordinate with borrowers, agents, and loan officers to gather required documents like tax returns, pay stubs, bank statements, ID, property appraisals, and insurance.

+ · Verify each document’s authenticity and accuracy, often via third-party services.

+ · Follow up to obtain missing items and resolve conditions for timely file progress.

+ · Request documents through the Loan Origination System.

Compliance

+ · Conduct compliance checks to verify all disclosures are timely, signed, and meet loan guidelines.

+ · Stay current on federal, state, and investor rules (e.g., RESPA, TRID).

+ · Follow all applicable federal regulations, including RESPA, TRID, and FHA/VA guidelines.

+ · Review loan costs and terms for accuracy before issuing loan estimates.

Communication

+ · Respond to inquiries from applicants and colleagues by offering status updates and guidance during the process.

+ · Provide mentorship to junior processors and share effective best practices.

+ · Keep the system current with accurate loan statuses.

+ · Communicate consistently with all parties involved.

What You’ll Need to Succeed

Formal Education

• Bachelor’s degree in computer financing or related field or equivalent in experience.

Knowledge and Experience

+ · 5 years or plus, of work experience in Mortgage Processing required.

+ · 3-5 years of work experience in Mortgage Credit Underwriting preferred.

+ · Strong written and verbal communication for reports, presentations, in Spanish and english.

+ · Prioritize tasks, manage deadlines, and coordinate resources effectively.

+ · Handle sensitive financial and personnel information responsibly.

+ · Ability to use Microsoft Office tools, banking software, data security protocols, and digital platforms.

+ · Respond to changing regulations, market conditions, and organizational needs.

+ · Understand and respond to internal and external client needs.

+ · Knowledge of laws, regulatory compliance and other financial regulations.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER