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Event Support Crew Member II

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Event Support Crew Member II

Salary

$40,959.61 - $68,433.26 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13674

Department

Cultural Facilities, Arts & Entertainment

Division

Cultural & Convention Center

Opening Date

11/24/2025

Closing Date

12/7/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Dive into the heart of arts, culture, and entertainment in Hampton Roads with SevenVenues, the City of Norfolk's Department of Cultural Facilities, Arts and Entertainment! We're the epicenter of unforgettable experiences, ensuring our diverse public assembly facilities – Scope Arena, Chrysler Hall, Attucks Theatre, Wells Theatre, Harrison Opera House, Harbor Park, and Open-Air Events – remain vibrant and relevant. We connect residents, visitors, and tourists to Norfolk's rich cultural landscape, offering exceptional entertainment services and meticulous management of these iconic venues. Join us as we create, inspire, and celebrate through the power of live performances, diverse community events, and captivating public art – it's more than entertainment, it's an experience.

The City of Norfolk's Cultural Facilities, Arts and Entertainment Department seeks a dynamic and multi-talented Event Support Crew Member II (ESCMII) to join our team! Be the unsung hero behind unforgettable experiences, transforming arenas for concerts, conferences, and more. You'll wear many hats, from building and maintaining hockey ice to setting up stages and equipment, ensuring everything runs smoothly. Your adaptability shines as you configure spaces for diverse events, assembling stages, seating, and equipment. Be a proactive problem solver, conducting regular inspections and preventive maintenance to keep things running flawlessly. Remember, happy attendees are our priority, so you'll offer exceptional customer service to event organizers, vendors, and guests. Finally, you'll be a master of cleanliness, keeping facilities sparkling and functional for everyone to enjoy. If you're a team player with a can-do attitude, a knack for organization, and enjoy physical activity, this is your chance to be part of the magic!

Department Hiring Salary Range: $40,960 - $47, 104

Essential Functions

Essential functions include but are not limited to:

+ Serves as crew leader by providing information, assigning tasks, assisting personnel, ensuring safety of job sites, performing inventory, completing work orders, ordering materials, maintaining records, generating and maintaining reports, contacting vendors and contractors for service calls and coordinating work with vendors, creating maintenance programs, assisting vendors and contractors and leading staff in projects which call for team labor such as furniture pickup and delivery, relocations and equipment installation.

+ Collaborates with others to work as a team in the set up and cleanup of special events. Delivers, assembles, dismantles and stores event related equipment. Installs, removes and repairs chairs, tables, bleachers, risers, dashers, tents, furniture, bike racks, stages and fencing for special events. Utilizes a wide array of tools and equipment including forklifts, power washers, floor scrubbers and various gas/diesel powered small engine machines in the set up and dismantling of events. Sets and runs small PA equipment and podiums for City events. Utilizes safety equipment as needed while performing duties.

+ Ensures event facilities are maintained in a clean, working order. Performs maintenance to buildings and grounds by repairing or replacing signs, banners and graphics, power washing the exterior of buildings, painting, changing light bulbs, checking parking lots and driveways for cleanliness, cleaning fountains, maintaining flag poles, installing lights, repairing and replacing hand railings, decking access ways and platforms, issuing keys, installing equipment, and repairing fences, seating, stages; and performs various other basic repairs as needed.

+ Performs preventative maintenance of equipment by inspecting, maintaining and repairing portable equipment, tools and vehicles. Operates and maintains City vehicles, schedules maintenance with Fleet Management and coordinates scheduling of repairs. Transports the City's mobile stages to and from event sites and ensures compliance with preventative maintenance schedule.

+ Performs other duties as assigned.

Education/Experience

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency. Associate's degree, preferred

One year of special events experience required; or an equivalent combination of education and experience.

Forklift certification, highly desired.

Additional Information & Requirements

Work Location: 201 East Brambleton Ave, Norfolk, VA 23510

Work Hours: 40hrs / per week, Mon – Fri / 7:30am – 4:00pm. Must be able to work flexible hours including evenings, weekends, and holidays

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

03

How many years of experience do you have operating a forklift?

+ I have no prior experience

+ I have less than 1 year of experience

+ I have 1 - 2 years of experience

+ I have 2 - 4 years of experience

+ I have 4 - 6 years of experience

+ I have more than 6 years of experience

04

As it pertains to installing chairs, crowd control equipment, seating, staging, and tables, how many years of experience do you have with event setup and breakdown in an arena, theater, or convention environment?

+ I have no prior experience

+ I have less than 1 year of experience

+ I have 1 - 2 years of experience

+ I have 2 - 4 years of experience

+ I have 4 - 6 years of experience

+ I have more than 6 years of experience

05

Briefly describe your experience with event setups and breakdown in an arena, theatre, or convention environment. If you do not have any experience with theater or arena setups, type N/A.

06

How many years of experience do you have with basketball floor assembly or working professional basketball events?

+ I have no prior experience

+ I have less than 1 year of experience

+ I have 1 - 2 years of experience

+ I have 2 - 4 years of experience

+ I have 4 — 6 years of experience

+ I have more than 6 years of experience

07

How many years of experience do you have working in an ice hockey rink?

+ I have no prior experience

+ I have less than 1 year of experience

+ I have 1 - 2 years of experience

+ I have 2 - 4 years of experience

+ I have 4 - 6 years of experience

+ I have more than 6 years of experience

08

What ice hockey rink skills do you currently possess?

+ Ice sheet building

+ Ice resurfacer operation

+ Ice painting

+ Ice decal installation

+ Dasher rink assembly

+ Rink shielding replacement and maintenance

+ Game day support operations

09

How many years of mechanical experience do you posses with fixing, repairing, cleaning, and maintaining event equipment on your own or with the help of the vendor? If you do not have any experience, type N/A.

10

Do you have prior experience with Operations or Production Departments with SevenVenues?

+ Yes

+ No

11

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

12

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

13

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

Required Question

Employer

City of Norfolk

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