"Alerted.org

Job Description

A large global pharmaceutical client is looking for a Senior Manager, Product Capabilities Center to join their growing team. This person will be responsible for optimizing the processes, tools, and workflows that support product development and management. This involves streamlining operations, improving cross-functional collaboration, and ensuring the product team can build and deliver products efficiently and effectively. This role drives operational excellence and product capability growth by designing and implementing scalable workflows, automation, and tool integrations that accelerate speed-to-value for product teams. It leads initiatives to streamline tooling and enable AI-first capabilities, while developing training programs, playbooks, and knowledge assets to enhance team maturity. The position manages the enterprise product portfolio, oversees product intake for technology, and builds centralized reporting and dashboards to deliver actionable insights on product performance, mitigate risks, and improve value realization. Acting as a change leader, it supports adoption of the product model through onboarding, training, case studies, and community engagement. This position is a hybrid opportunity in Chennai, India onsite 3x a week. This is a contract to hire position. Alternating 2-3 days working EST hours, the other times they can work IST/EST cross over.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Economics, or related quantitative discipline).

• 4+ years of hands-on experience in product operations, product management, or a related field with a demonstrated ability to independently drive initiatives and achieve measurable outcomes.

• Strong verbal and written communication skills with the ability to effectively manage up and build strong relationships with cross-functional partners.

• Proven experience effectively collaborating and influencing stakeholders in a matrixed organization without direct reporting lines.

• Demonstrated success managing complex projects simultaneously and a track record of implementing process improvements to enhance operational efficiency.

• Expertise in one or more areas:

• Digital Product Development: Experience with Agile methodologies and their application in a product development context, including experience with Atlassian products (e.g. Jira / JPD, Atlassian Analytics, Confluence)

• Outcome-based Reporting: Experience wrangling complex datasets and deriving actionable insights using tools (e.g., Tableau, Snowflake, Dataiku, or similar) for product and portfolio reports.

• Process Automation: Experience streamlining processes and automating workflows using methodologies like Lean/Six Sigma, or tools such as Power Automate, Celonis, or ServiceNow.

• Strong understanding of product-development lifecycle tools and processes, with a keen awareness of emerging technologies, data products, and Large Language Models (LLMs) and their potential application in product operations.

Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving product landscapes.