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Job Description

Insight Global is seeking a Senior Scrum Master to support a large health insurance client of ours. This Scrum Master will support agile delivery within the Medicaid Provider domain, focusing on provider directories and database modernization. This role will enable one initial Scrum team (with potential to expand to a 2nd) and collaborate closely with cross-functional teams to deliver high-quality solutions in a complex, compliance-driven environment.

Key Responsibilities:

• Agile Leadership:

o Serve as Scrum Master for two Scrum teams, with potential to support additional teams or another Scrum Master.

o Coach teams on Agile principles and ensure adherence to Scrum practices.

• Facilitation & Coordination:

o Facilitate daily stand-ups, sprint planning, retrospectives, and other ceremonies.

o Manage cross-team dependencies, including coordination with the Digital team for provider search modernization.

o Support deployments, including after-hours releases (e.g., post-5 PM for Arizona market).

• Domain Expertise:

o Work within the Medicaid Provider domain, focusing on provider directories and provider database initiatives.

o Understand state-specific compliance requirements across 17 Medicaid markets.

• Team Management:

o Collaborate with a mixed team of FTEs, contractors, and offshore resources.

o Foster a culture of transparency, accountability, and continuous improvement.

• Stakeholder Engagement:

o Partner with product owners, technical leads, and business stakeholders to ensure alignment on priorities and deliverables.

o Communicate progress, risks, and impediments effectively

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Proven experience as a Scrum Master in complex, multi-team environments.

• Strong understanding of Medicaid programs, provider data, and compliance considerations.

• Experience with understanding projects with regulations

• Experience with Rally

• Experience with Miro for PI planning

• SAFe framework

o SAFe certification