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At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA Services currently seeks a Part-time Senior Design Researcher to join our team remotely. This role is 20 hours per week.

NOTE: This is a US based, W-2 project. All candidates will be paid through NTT DATA only.

As a Senior Design Researcher you will be at the forefront of the transformation of healthcare by identifying the most impactful problems for us to solve. Through a deep understanding of patient and clinician workflows, challenges and unmet needs, your research will set the foundation for solutions that help providers deliver the best quality patient care. You will work collaboratively with an interdisciplinary team of designers and product managers on field research, concept envisioning and iterative testing. Expertise with a variety of design research and usability testing methods is critical to this role.

Your role will be part of the interdisciplinary Design team. The work of the team includes exploratory research and synthesis to understand latent user needs, design explorations to iteratively generate design options, ample prototyping and user testing to bring ideas to life, collaboration with product, technology, marketing, and clinical colleagues, and a relentless passion for engaging directly with the user to continuously improve the experience.

Experience working across all of these research and design activities is required, as is experience creating application interfaces and complex interaction designs.

Responsibilities

- Conduct exploratory research, concept validation and usability testing on various projects

- Design research studies, gather data, synthesize it into actionable insights and disseminate findings to various teams through reports and presentations

- Create research reports, user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen organizational understanding of our users

- Collaborate with designers to test design concepts through lean research and usability testing

- Facilitate innovation workshops with designers, product managers, engineers and other stakeholders on envisioning exercises grounded in research insights

Basic requirements:

+ 5+ years of professional experience in UX research

+ 5+ years experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, usability testing and human factors studies

+ 3+ years experience conducting UX research for digital products

+ 3+ years experience conducting research with Clinicians in Healthcare

Preferred:

- Strong knowledge of qualitative and quantitative research methodologies and their application

- Strong knowledge of statistics and research study design

- Strong knowledge of user-centered design principles

- Strong ability to work independently as well as in groups

- Excellent written and verbal communication skills

- Experience leading and managing multiple research projects

- Experience working with agile design and development teams

- Experience working on fast-paced research projects and bringing products to market

Education: - Bachelor's or Master's degree in Human Computer Interaction, Human Factors, Psychology, Interaction Design, Industrial Design, Industrial Engineering or similar field

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **$66 per hour.** This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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