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Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Administrative Assistant will interact daily with patients, cardiac surgeons, nurses, and other clinical staff while managing heavy phone volume, MyChart messages, and EPIC tasks. This role serves as a key communication hub-coordinating appointments, relaying important information, assisting with refills, and supporting the overall workflow of the cardiac surgery team to ensure timely, accurate, and professional patient care.

The ideal candidate is hardworking, dedicated, and trustworthy. They should have strong integrity, be committed to quality work, and stay composed under pressure. Adaptability, attention to detail, professionalism, and a strong sense of responsibility are essential for success in this role.

A caregiver in this position works an 8-hour shift between 7:30am and 5:00pm.

A caregiver who excels in this role will:

+ Manage and prioritize multiple assignments simultaneously and effectively.

+ Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.

+ Administer calendar and schedule management.

+ Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

+ Provide coverage of other areas such as front end, point of service and registration.

+ Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

+ High School Diploma or GED

+ Three years of Cleveland Clinic medical office experience

+ Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Preferred qualifications for the ideal future caregiver include:

+ Associate Degree

+ Typing proficiency of 35 wpm with accuracy

Physical Requirements:

+ Ability to perform work in a stationary position for extended periods

+ Ability to operate a computer and other office equipment

+ Ability to travel throughout the hospital system

+ Ability to communicate and exchange accurate information

+ In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities