• Enrollment Bursar Specialist (HEOa)

    CUNY (New York, NY)


    Enrollment Bursar Specialist (HEOa)

    POSITION DETAILS

    The Bursar Specialist will report to the Bursar at The City College of New York. In addition to the CUNY Title Overview, this position will:

     

    - Ensure Bursar operations adhere to CUNY Cash Accountability Policy and any related campus controls and procedures.

     

    - Supervise the daily operations of all cashiering and related banking functions.

     

    - Recruit, train and supervise cashiering staff and ensure their competency with CUNYfirst.

     

    - Write and maintain operational manuals.

     

    - Ensure exceptional customer service is delivered to students, faculty, and staff.

     

    - Perform bank reconciliations, prepare bank deposits, and coordinate armored car pickup activity.

     

    - Prepare daily cash reports, monitor cash collection activities and reconcile daily cashiering operations to CUNYfirst.

     

    - Assist in disbursing payroll, financial aid replacement, and emergency loan checks.

     

    - Explain tuition bills as needed for students.

     

    - Administer processing of transactions such as cash/check/money-order transactions and mailed-in payments utilizing the CUNYfirst system.

    - Oversees student refund processing:

    • Resolving Title IV refund issues with Financial Aid

    • Processing stop-payment requests for lost refund checks

    • Reports fraud issues when refund checks are stolen in the mail

     

    - Responsible for procurement activities related to goods, services, and/or equipment as needed.

     

    - Receives, sorts and distributes mail; accepts and signs for package deliveries.

     

    - Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.

     

    - Updates webpage as needed.

    QUALIFICATIONS

    Bachelor's degree and four years' related experience are required.

    CUNY TITLE OVERVIEW

    Administers a College student accounts function under management direction.

     

    - Administers processing, collection, reconciliation and maintenance of student receivables including cashier activities; supervises and approves refund process

     

    - Reviews student accounts; manages delinquent accounts in collaboration with collection agency

     

    - Advises students on tuition payment options and resolution process

     

    - Recommends and implements improvements to office operations; assists with strategic planning

     

    - Serves as resource reference to interpret and comply with University and College policies

     

    - Prepares analytical and statistical reports for management

     

    - May supervise office operations and/or department budget

     

    - Performs related duties as assigned.

     

    Job Title Name: Enrollment Bursar Specialist

    CUNY TITLE

    Higher Education Assistant

    FLSA

    Non-exempt

    COMPENSATION AND BENEFITS

    Salary Range: $68,364 - $76,937 Salary commensurate with education and experience.

     

    CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

    HOW TO APPLY

    If you are viewing this job posting in CUNYFirst, please click on "Apply Now" on the bottom of this page and follow the instructions.

    If you are viewing this job posting externally, please apply as follows:

    - Go to www.cuny.edu and click on "Employment"

     

    - Click "Search job listings"

     

    - Click on "More options to search for CUNY jobs"

     

    - Search for Job Opening ID number: **31440**

     

    - Click on the "Apply Now" button and follow the instructions.

     

    PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

    CLOSING DATE

    December 10, 2025.

    JOB SEARCH CATEGORY

    CUNY Job Posting: Managerial/Professional

    EQUAL EMPLOYMENT OPPORTUNITY

    CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

     

    Job ID

     

    31440

     

    Location

     

    City College of New York