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Employment Type:

Part time

Shift:

Rotating Shift

Description:

Position Summary: The Case Management Coordinator works under direction of the Case Management Lead and is an integral part of the Case Management Department. The CM Coordinator is a skilled professional who provides the complete administrative support duties and responsibilities for the Case Management Department. The CM Coordinator works closely with CM team on special projects and other duties as assigned by the lead. The CM Coordinator must have an in-depth knowledge of and ability for preparation of recurring and special reports of clinical metrics for dashboards and activities, such as statistical reports for operational and performance improvement.

Position Requirements:

Must exercise a high degree of initiative and independent decision-making qualities in carrying out duties. Attention to detail and high degree of accuracy required, as well as integrity and respect involving all matters of a confidential nature.

**Knowledge:** Must have a working knowledge of Hospital and department personnel policies and procedures. Should have a general understanding of admissions, management information systems, medical records, insurance, and patient billing process. Knowledge of medical terminology necessary. Knowledge of payer sources and managed care contract terms desirable.

Essential Functions and Responsibilities

Coordinate the communication of incoming information- telephone calls, voicemails, fax, mail, etc Assist with coordination of URC meetings by gathering key statistics and preparing reports. Issue Medicare Important Message Letters and perform monthly audits for compliance. Establish and maintain collaborative and effective working relationships with internal and external customers. Document in a Trinity approved Electronic Medical Record -EMR. Assist with completion of referrals to post-acute service providers. Maintain a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. All administrative duties.

OTHER FUNCTIONS AND RESPONSIBILITIES

_Performs other duties as assigned._

Required Education, Experience and Certification/Licensure

**Education:** Associate degree in business or healthcare, Project Management, or related field; or an equivalent combination of education and experience. Advanced computer skills. Bachelor’s Degree preferred.

**Experience:** Require- 3-4 years in administrative/secretarial experience and 1-2 years of in health-related field.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran