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Business Services Program Supervisor

Posting Begin Date: 2025/11/24

Posting End Date: 2025/12/07

Category: Business

Sub Category: Community Development

Work Type: Full Time

Minimum Salary: 33.00

Maximum Salary: 33.00

Pay Rate Type: Hourly

Description

Business Services Program Supervisor

Potential Based Locations:

Boise, Capital Mall: 650 W. State Street

Twin Falls: 650 Addison Avenue West, Suite 102

Idaho Falls: 502 Woodruff Avenue

Pocatello: 1070 Hiline, Suite 200

Coeur d’Alene: 1121 East Mullan Avenue, Suite 101

Salary: $33.00 per hour (40 hours per week)

This position may be filled prior to the closing date on the job posting.

STATE OF IDAHO EMPLOYEES : If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities . Applying through the State of Idaho’s external career website will create duplicate profiles and will slow the processing of your application for a new position.

Our Vision

An Idaho where all individuals with disabilities have the opportunity to participate in the workforce and employers value their contributions.

Our Mission

To prepare individuals with disabilities for employment and career opportunities while meeting the needs of the employer.

Position Purpose:

As the supervisor of the Business Services Team within IDVR, this position manages Business Services operations and assigned team members. This position plans, develops, implements, coordinates, and evaluates the Business Services program. Serves as the lead for the National Employment Team (NET) and point of contact for Statewide business relations regarding employment of individuals with disabilities. Represents IDVR with Business Services Region 10 under Council of State Administrators of Vocational Rehabilitation (CSAVR).

Key Responsibilities:

+ Supervise assigned team members, including hiring, training, development, performance management, and equitable workload distribution

+ Develop and support program goals, priorities, and operating procedures; maintain strong relationships with internal and external business partners

+ Review and interpret relevant laws and regulations to assess program impact and ensure compliance

+ Recommend, develop, and implement policies and guidelines for Business Services in alignment with federal regulations

+ Provide program consultation and coordinate activities with IDVR teams and partner organizations to ensure effective service delivery

+ Represent IDVR in Region 10 Business Services meetings; share best-practice recommendations with leadership and staff

+ Serve as the primary point of contact for the National Employment Team (NET); participate in NET meetings and assist businesses seeking statewide coordination

+ Plan, implement, and manage special projects, including statewide employer training and customized employer programs

+ Oversee and coordinates the delivery of Pre-Employment Transition Services (Pre-ETS) services with employers, as well as business services for the employment of individuals with disabilities

+ Prepare and deliver presentations and written reports for internal stakeholders, partners, and general outreach

+ Perform additional related duties as assigned

Candidates must meet all minimum qualifications to be considered . Please include a detailed resume outlining your work history and a cover letter explaining how you meet the minimum qualifications and indicating the location(s) for which you wish to be considered.

Minimum Qualifications:

+ Some knowledge of management practices

+ Good knowledge of disability rights laws

+ Good problem-solving, time management, and project management skills

+ Some knowledge and experience tracking and analyzing programmatic data

+ Considerable written and verbal business communication skills for reports, presentations, and collaboration with internal and external stakeholders

+ Some knowledge and experience in advocating or upholding employment rights of individuals with disabilities

The above qualifications are typically gained by:

+ Bachelor's degree in business, public relations, marketing, human resources, or a related discipline with two years of related experience in supervision or program oversight, or

+ The equivalent in education and/or related work experience totaling six years in supervision or program oversight

+ Prior work or personal experience with individuals with disabilities

Specialty Qualifications:

+ Current driver’s license. Ability and willingness to travel on a regular basis. Agency vehicle is provided, as available.

Special Notification:

This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

Recruitment Contact:

Questions about the position or the application process can be directed to Julie Davis, Human Resource Associate, 208-287-6451 or[email protected]

Benefits:

The State of Idaho offers a robust total compensation package, including but not limited to:

+ One of the top 5 retirement systems in the Nation (PERSI (https://www.persi.idaho.gov/) ) that offers a defined lifetime benefit at retirement

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Medical, vision, and dental insurance (https://ogi.idaho.gov/) benefits that become effective first of the month following your hire date. All contributions can be pre-tax

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Life insurance for self, spouse, and children

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.