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Customer Service/Insurance Specialist

We’re looking for a reliable, detail-driven team member who can support our customer service operations, handle insurance and billing tasks, and assist with light warehousing and logistics. If you enjoy variety in your day and like helping people while keeping things organized behind the scenes, this role is a great fit.

What You’ll Do:

+ Provide friendly, solution-focused customer service to patients and clients

+ Verify insurance coverage, assist with billing questions, and support claims processing

+ Communicate with providers, patients, and internal teams to ensure smooth workflows

+ Manage basic office tasks such as data entry, scheduling, and follow-ups

+ Assist with warehouse operations, including preparing shipments, receiving parts, organizing inventory, and helping keep orders moving efficiently

What We’re Looking For:

+ Experience with medical insurance, billing, or claims

+ Strong customer service, communication, and problem-solving skills

+ Ability to stay organized while handling multiple tasks

+ Comfortable using computers, software systems, and learning new tools

+ A team player with a strong work ethic and attention to detail

+ Someone who enjoys contributing both in the front office and in operational/warehouse tasks when needed

Why Join Us:

+ Growing, stable company

+ Supportive leadership with room to learn and grow

+ A role with variety—customer service, insurance, and hands-on operational work

+ A team environment where your contributions make a direct impact

Job Type & Location

This is a Contract to Hire position based out of Kansas City, MO.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Dec 9, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.