• Sr. Customer Service Representative

    Robert Half Office Team (Fairfield, OH)


    Description We are looking for an experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this role, you will play a crucial part in ensuring smooth communication with suppliers and vendors, managing orders, and maintaining accurate data. This is a long-term contract position ideal for professionals dedicated to delivering outstanding service and operational excellence.

    Responsibilities:

    • Communicate effectively with suppliers and vendors to follow up on orders, pricing, and quantities.

    • Accurately enter and update order information in the system.

    • Ensure seamless data entry and management during system transitions.

    • Maintain up-to-date records and ensure all information is accurate and readily accessible.

    • Provide exceptional support and solutions to customer inquiries and concerns.

    • Collaborate with internal teams to resolve issues and enhance customer satisfaction.

    • Monitor and report on order progress to ensure timely delivery.

    • Apply your expertise in customer service to exceed expectations and build positive relationships.

    • Utilize Windows PC systems to manage data and support operations. Requirements

    • Proven experience in customer service, preferably in a call center environment.

    • Strong skills in maintaining superior customer service standards.

    • Exceptional communication and interpersonal abilities.

    • Highly organized with strong attention to detail.

    • Ability to manage multiple tasks and meet deadlines.

    • Demonstrated problem-solving skills and a proactive approach.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .