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Position Overview

We are seeking a Manager of Patient Access to lead and oversee patient registration and financial clearance activities across multiple entry points within the hospital. This role is critical in ensuring operational excellence, compliance, and a positive patient experience.

Key Responsibilities

+ Oversee five points of entry: ER, Radiology, Main Registration, Lab, and Medical Office Building.

+ Serve as the on-site leader managing a team of 20 direct reports, including Supervisors and Patient Access Representatives.

+ Rotate on-call duties every other weekend with Team Lead.

+ Develop and implement short- and long-term plans for registration processes, including pre-service and point-of-service financial clearance.

+ Manage operational metrics to meet organizational goals, including Service Level Agreements and budgetary guidelines.

+ Lead staffing activities: hiring, training, performance management, and staff engagement.

+ Mentor supervisors and foster team growth aligned with organizational strategy.

+ Communicate proactively with leadership and staff, providing feedback and solutions for improvement.

+ Enforce departmental policies and assist in developing new policies in line with hospital and corporate guidelines.

+ Prepare and manage budgets and cost-control measures.

Required Qualifications

+ 3–5 years of healthcare supervisory experience, including direct team leadership (physician practice experience acceptable).

+ High School Diploma required; college degree preferred.

+ Strong understanding of the relationship between admitting, clinical areas, financial areas, and pre-service/point-of-service clearance.

+ Excellent interpersonal and organizational skills.

+ Demonstrated leadership and management abilities.

+ Thorough knowledge of healthcare information systems and computer applications.

+ Clear understanding of Revenue Cycle Management and regulatory requirements.

+ Strong communication skills (oral and written).

+ Ability to drive and monitor operational metrics.

Preferred Skills

+ Experience in budget management and cost control.

+ Ability to mentor and develop supervisors.

+ Strong problem-solving and analytical skills.

Work Environment

Hospital-based setting with dynamic patient access operations. Reasonable accommodations will be made for individuals with disabilities.

Reports To: Director I or II (onsite)

Direct Reports: Supervisor, Patient Access

Indirect Reports: Patient Access Representatives I–IV

Why This Role Matters

This leadership position offers the opportunity to shape patient access processes, mentor staff, and contribute to the success of a respected healthcare organization.

Job Type & Location

This is a Permanent position based out of Dickinson, ND.

Pay and Benefits

The pay range for this position is $75000.00 - $85000.00/yr.

- Medical, dental, vision, disability, life, and business travel insurance- Manager Time Off – 20 days per year- 401k with up to 6% employer match- 10 paid holidays per year- Health savings accounts, healthcare & dependent flexible spending accounts- Employee Assistance program, Employee discount program- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Workplace Type

This is a fully onsite position in Dickinson,ND.

Application Deadline

This position is anticipated to close on Dec 2, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.